Hampstead Care Group

Office 9, 1 College Yard, 56 Winchester Avenue, London NW6 7UA
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9.4 5 Reviews
  • Hampstead Care Group, London
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Care Provided by Hampstead Care Group

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Hampstead Care Group Ltd
  • Person in charge
  • Amina Talbi (Manager)

Funding & Fees Guide for Hampstead Care Group

  • Prices

  • Competitively priced at £25.00 per hour during the week or £27.00 at the weekend per hour & for couple £32.00 per hour with no hidden charges.

  • Live in care package is from £1500.00 per week.
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Hampstead Care Group Reviews (5)

9.4

Hampstead Care Group has a Review Score of 9.4 (9.431) out of 10, based on 5 reviews in the last 2 years. Over all time Hampstead Care Group has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
0
3
5
0

Review from K M (Client) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On 10th June at 9:15 AM, I had a bad fall on the stairs in our mansion block. I phoned 999 and an ambulance took me to hospital. I was x-rayed and showed that I had a left Weber B fracture and stayed a week there. I was released on the 14th because of the cast on my leg meant I was housebound. I live
on the 2nd floor and the block doesn't have a lift. I was made to believe a company would do my shopping which didn't turn up so I was obliged to get a company to do this.
Hampstead Care Group answered my call and I am very pleased with their help.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M T (Client) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this service, highly enough.
Willing, efficient and friendly.

Reply from Amina Talbi, Manager at Hampstead Care Group

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Your praise means a lot to us.


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Treated with Dignity

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Review from John A (Husband of Client) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion Hampstead Care Group is one of the best agencies on the market, the reason I say that is because they are competent in their field, they choose their carers carefully to make sure the clients will have the best experience, they are professional, polite, friendly and efficient. I couldn’t
recommend them enough.

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Review from Maraux M (Daughter of Client) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hampstead Care Group provided care for my terminally ill 92-year-old father. They were very kind, gentle, responsive, and respectful of his needs and preferences. They made sure I was aware of important issues such as skincare and other issues. I definitely recommend them.

Reply from Amina Talbi, Manager at Hampstead Care Group

Thank you for sharing your experience with us. We're glad to hear that our team at Hampstead Care Group provided compassionate and attentive care for your father during such a challenging time. Ensuring both your father's comfort and your peace of mind was our priority, and we're pleased to have met your expectations. Your recommendation means a lot to us, and we're grateful for the opportunity to support your family. If you ever need further assistance or have any questions, please don't hesitate to reach out.


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Review from Elisabeth B (Daughter of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After struggling to find a good care provider for my father, we came across Hampstead Care Group. Immediately after contacting them, they arranged for a manager to come for an assessment. We have been using them since, and we are delighted with the care provided. Good communication with the office team,
flexible to accommodate our needs, and always happy to help and adapt to last-minute changes.

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Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.431)

Overview of Review Score

The Review Score of 9.4 (9.431) out of 10 for Hampstead Care Group is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.931 for Hampstead Care Group is calculated as follows: ( (28 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 29 Ratings = 4.931

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Hampstead Care Group is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Hampstead Care Group

What Type of Services does Hampstead Care Group offer?

Hampstead Care Group offers Home Care.

How many Carers does Hampstead Care Group employ?

Hampstead Care Group employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hampstead Care Group to verify any information. View our terms and conditions. Hampstead Care Group has a Basic Service – more info.