Support Health and Wellbeing Ltd

The Software Centre, Tavistock Place, Sunderland SR1 1PB
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8.0 1 Review
  • Support Health and Wellbeing Ltd, Sunderland
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Care Provided by Support Health and Wellbeing Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Older Person Care

Good to Know

  • Owner
  • Support Health and Wellbeing Ltd
  • Person in charge
  • Tendayi Nyatsambo (Manager)
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Support Health and Wellbeing Ltd Reviews (1)

8.0

Support Health and Wellbeing Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Support Health and Wellbeing Ltd has 1 review.

Overall Experience

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Date Published

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Review from Angela M (Daughter of Client) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't rate this company highly enough. After having a bad experience with a different care company I was very apprehensive about trusting other people with mam's care. I needn't have worried. The ladies are wonderful. Very friendly, efficient and very caring. Nothing is a problem to them and they
go above and beyond to help. They arrive at the suggested time and they never rush off. I would highly recommend them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Support Health and Wellbeing Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Support Health and Wellbeing Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Support Health and Wellbeing Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Support Health and Wellbeing Ltd

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Frequently Asked Questions about Support Health and Wellbeing Ltd

What Type of Services does Support Health and Wellbeing Ltd offer?

Support Health and Wellbeing Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Support Health and Wellbeing Ltd to verify any information. View our terms and conditions. Support Health and Wellbeing Ltd has a Basic Service – more info.