Rosehill Care Ltd

12 Deer Park Road, Deer Park, London SW19 3TL
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9.2 5 Reviews
  • Rosehill Care Ltd, London
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Care Provided by Rosehill Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Rosehill Care Ltd
  • Person in charge
  • Florence Temeng (Manager)

Funding & Fees Guide for Rosehill Care Ltd

  • Prices

  • Live In -£500- £1000per week
    Nights-£100- £150 per night
    Bank -£26/hour
    Weekend- £19.50/ hour
    Weekday- £18.50/ hour
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Rosehill Care Ltd Reviews (5)

9.2

Rosehill Care Ltd has a Review Score of 9.2 (9.233) out of 10, based on 5 reviews in the last 2 years. Over all time Rosehill Care Ltd has 5 reviews.

Overall Experience

  • 3
  • 2
  • 0
  • 0
  • 0

Date Published

5
0
0
5
0

Review from V N (Client) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been with Rosehill since July 2022 and during the time have had five carers, one of whom was a holiday temporary. The reasons for the changes were beyond the control of Rosehill Care.
The carers have worked mainly in the house, as I do not need much personal care, but they wash my feet and also
my hair. They wash up, put the rubbish and recycling in the bins, sweep, hover etc. and also do a little cooking for me and other odd jobs.
Their work is very good and they are polite and willing. I have found their presence in my flat uplifting. I wasn't happy with the dress of one of the carers and on occasion with another, but uniforms have recently been issued, which with a personal adjustment means that things are now acceptable in my flat, although possibly not on the journey to and from it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A H (Client) assisted by family/friend published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are genuinely caring, very helpful. All the staff do their work properly. They keep good timing. All their care for me is always in a dignified manner.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Helen B (Goddaughter of Client) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My godmother is an extremely private person and does not really share her experience. However, I believe that the carers are always polite and willing. The management is aware of problems and responds promptly.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K T (Client) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had an excellent experience with the staff at Rosehill Care. The manager was very knowledgeable and nice taking me to coffee. My career was very caring, flexible and prompt, always planning my care needs with me. Collecting my tablets and taking me on hospital appointments. Sometimes does my shopping
and laundry. Staff were polite and easy to talk to.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C C (Friend of Client) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having met various staff members, I am thoroughly impressed with their dedication to their work, and the excellent care they provide to my friend. Invariably cheerful, my friend also speaks extremely highly of them, and it is her experience that matters of course. They even laid on a birthday gathering
of friends as my friend is housebound. Above and beyond.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.233)

Overview of Review Score

The Review Score of 9.2 (9.233) out of 10 for Rosehill Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for Rosehill Care Ltd is calculated as follows: ( (22 Excellents x 5) + (8 Goods x 4) ) ÷ 30 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rosehill Care Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Rosehill Care Ltd

What Type of Services does Rosehill Care Ltd offer?

Rosehill Care Ltd offers Home Care.

How many Carers does Rosehill Care Ltd employ?

Rosehill Care Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rosehill Care Ltd to verify any information. View our terms and conditions. Rosehill Care Ltd has a Basic Service – more info.