Sylvian Care Farnham

Suite 2, 2 Tongham Road, Coltwood House, Runfold, Farnham GU10 1PH
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10 19 Reviews
  • Sylvian Care Farnham, Farnham
Welcome to Sylvian Care Farnham – Your Trusted Family Care Team

Sylvian Care is a family-owned business with over 10 years of experience in providing high-quality care. The team’s journey began when they worked as carers themselves. Through dedication and hard work, they established Sylvian Care Farnham with the aim of offering the best care possible to individuals in need. As a family-run company, they truly care about the well-being of their clients, working hard to make life easier and more comfortable for those they support.

Services Tailored to Individual Needs

Sylvian Care offers a wide range of personalised care services, including:

Live-In Care – Round-the-clock care in the comfort of your own home.
Personal Care – Assistance with bathing, dressing, and daily tasks.
Dementia Care – Specialised care for those living with dementia.
Physical Disabilities Care – Support for those with mobility needs or physical disabilities.
Night Care – Providing help with overnight needs.
Medication Management – Ensuring the correct medication is taken at the right time.
Respite Care – Giving family carers a well-deserved break.
24-Hour Care – Continuous support, whenever it is needed.
End-of-Life Care – Compassionate care during difficult times.
Reablement – Helping individuals regain independence after illness or surgery.
Each service is tailored specifically to meet the needs of each individual, ensuring they receive the best care at home, where they feel most comfortable.

They Care Locally

Sylvian Care proudly serves Fleet, Farnham, Hook, and the surrounding areas. All their carers are local, highly trained, and experienced. They understand the needs of their clients and are committed to providing the support deserved. The company works exclusively with male and female carers who share the values of compassion, professionalism, and dedication to providing exceptional care.

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Care Provided by Sylvian Care Farnham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Claudiu Dordea (Registered Manager)

Funding & Fees Guide for Sylvian Care Farnham

  • Prices

  • Monday-Sunday £29 per hour
    Bank Holiday: double rate
    Live-In Care (7days per week)
    from £1350 per week

  • They offer 24-hour care and emergency call-out visits. For more details about their services and pricing, please contact them by phone or email.


    They provide daily and 24-hour care, with costs depending on the specific needs of the client. Care visits start from 30 minutes, with options for 45-minutes, 1-hour visits, or longer sessions. A discounted price is available for longer sessions.


    The landline is open 24/7, so please feel free to call for further information and fee details.

Sylvian Care Farnham Reviews (19)

10

Sylvian Care Farnham has a Review Score of 10 (10.000) out of 10, based on 19 reviews in the last 2 years. Over all time Sylvian Care Farnham has 19 reviews.

Overall Experience

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Review from G D (Son of Client) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and the team provide an excellent service for my mother.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you for your kind words! We're happy to hear that the manager and team have provided excellent service for your mother. Your feedback is truly appreciated.


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Review from J C (Client) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son found this company online and told me to contact them. There service is next to nothing excellent. The carers are caring and very knowledgeable and I have not looked back. Prompt I know times and cater the Friday before. Get my bill in at the end of each month
A very professional company. I
have not had any faults from them. Highly recommend them

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that our team has provided you with excellent care and support. Ensuring professionalism, reliability and compassion in everything we do is our priority and its wonderful to know that we have met your expectations. Your recommendation means a lot to us and we truly appreciate your trust in our service.


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Review from S P (Client) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sylvian Care Farnham very professional and caring. Since starting the agency a month ago, it has been a positive and good choice to choose them.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you ever so much for your lovely feedback. We're delighted to hear that you've had such a positive experience since starting with us. Providing professional and caring support is at the heart of what we do, and it means the world to know you've found us to be the right choice.


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Review from Michael C (Husband of Client) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This young lady has not had any formal training in care (she doesn't need it) but she has a wealth of knowledge that she could share (she could do a flyer so she could pass on her experiences).
Very thorough, she does things properly "just about" is not in her vocabulary.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you very much for your kind review and your sense of humour - it certainly brought a smile to our faces. We are pleased to hear that you are satisfied with the care provided. To clarify, the carer attending to your wife holds an NVQ Level 3 in Health and Social Care, as well as ongoing 50+ training and mandatory face-to-face practical training, which is carried out annually. All of our carers have the same qualifications and undergo this comprehensive training to maintain the highest standards of care. We appreciate your light-hearted comment and are delighted to know that her dedication and attention to detail have made a positive difference to your wife's care. Your thoughtful feedback is greatly valued, and we are thankful for the opportunity to support you.


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Review from Lucinda E (Daughter of Client) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sylvian took over Mum's care after we had a bad experience with another agency. The carer was a breath of fresh air - efficient, cheerful, kind to Mum, and the office are the same. We then understood how a care agency should be and how much better life is for everyone knowing that Mum is happy and we
have 100% confidence that she is being well looked after. I would not hesitate to recommend them as a care agency, they have been an amazing support for the last 6 months.

Reply from Andrada Horvat, Director at Sylvian Care Farnham

Thank you for sharing such heartfelt feedback. We're so glad to hear that your mum's experience with us has been a positive one and that our care professionals and office team have been able to provide the care and support you both deserve. It's truly wonderful to know that she's happy and well looked after. We appreciate your trust in us and are honoured to be part of your mum's care journey.


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Review from Jacqui B (Daughter of Client) published on 25 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sylvian Care was essentially a lifesaver for my Father and the family. We had tried various care companies over the past 3 years but none managed to establish the relationship that our Sylvian Carer did with my Dad. He was suffering from Alzheimer's dementia and would have good and bad days but she
dealt with him gently but firmly and always with respect. This is exactly what my Father needed. She also helped my Mum when dealing with their GP and actioning the medical care Dad required. Our carer become an extension of our family and I can honestly not rate them highly enough.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words. We're truly touched to hear that our carer made such a positive difference in your father's life and provided the support your family needed. It's heartening to know that the gentle approach brought comfort during difficult times and that our carer became a trusted part of your family. We're honoured to have been able to help and are so grateful for your recommendation.


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Review from Diane C (Wife of Client) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's carer has been excellent. We are very happy with her and she treats him with kindness, respect, and compassion. He looks forward to her visits. We are very happy with her.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for sharing your feedback. It's heartening to hear that your husband's carer has been providing such excellent care, showing kindness, respect, and compassion. It's wonderful to know that her visits bring him joy, and that you're both very pleased with the support she offers. We'll be sure to pass along your kind words.


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Review from P S (Client) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with my carer.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

We are glad to hear you're happy with your carer! Your feedback is important to us.


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Review from P C (Son of Client) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As the son of an elderly man with dementia I can say with all sincerity that the care provided by Sylvian Care Farnham since they started a few months ago has been exemplary; dignified, empathetic, professional and efficient.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words. We're truly honoured to hear that Sylvian Care Farnham has made such a positive impact on your father's care. Our team strives to provide compassionate, dignified, and professional support to all our clients, and knowing that we've met your expectations means the world to us. Your feedback is greatly appreciated!


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Review from K W (Daughter of Client) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, courtesy and professionalism shown to my mother have been excellent and cannot be faulted. My mother genuinely looks forward to her care visits and importantly trusts her carer. I can honestly say the support to enable my mother to stay at home has gone beyond my expectations.
The communication
between Sylvian Care Farnham and myself using the app means that I can keep in contact even though I live many miles away.
I would not hesitate to recommend this company to anyone who needs support to stay in their own home.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words and thoughtful review. We're truly delighted to hear that your mom is receiving the care and support she deserves and that she feels comfortable and looks forward to her visits. It's wonderful to know that communication through our app has made it easier for you to stay connected, even from a distance. We strive to exceed expectations, and your recommendation means a great deal to us. Thank you again for your trust and support!


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Review from L S (Husband of Client) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the carer. She is friendly and my wife gets on great with her. She makes sure my wife is well cared for and looks forward to seeing her. She is ideal for her job 100%.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you very much for your kind words! We're delighted to hear that your wife has such a great rapport with her carer and that she looks forward to her visits. It's wonderful to know that the carer ensures your wife is well looked after and brings a sense of comfort and companionship. We're incredibly proud of our team, and we'll be sure to pass on your lovely feedback. It's fantastic to hear she's such a perfect fit for the job 100%!


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Review from L S (Son of Client) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service from Sylvian is excellent from the initial meeting to agree the care plan through to the care being provided.
Always on time, friendly service, you can tell they really care about the people they look after. If you are looking for care in your home look no further.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words! We're happy to hear that you've had such a positive experience with our Sylvian Care Farnham team. Our care staff is dedicated to providing the best care possible and it's wonderful to know that our commitment to being punctual, friendly and genuinely caring has made a difference. Your recommendation means a lot to us, and we're grateful to be trusted with your mom's care.


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Review from D S (Client) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy that I chose Sylvian Care Farnham. They work with you keeping you informed, which makes for a smooth partnership. The carers are always on time, hardworking, complete tasks efficiently, and are kind, caring, and professional.
They work with you to ensure your care plan requirements are met.
I would highly recommend them to anyone.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words! We're thrilled to hear that you're happy with Sylvian Care Farnham and that our team has met your expectations. Keeping our clients informed and ensuring a smooth partnership is a top priority for us, and it's wonderful to know that our carers' dedication and professionalism have made a positive impact. Your recommendation means the world to us, and we're here to continue providing the high-quality care you deserve.


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Review from J S (Mother of Client) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sylvian Care Farnham took over care of my son at short notice and has done everything in their power to meet his needs. Successfully. I may add. He had a detailed assessment to begin with and they have provided an excellent friendly, caring, hardworking, and efficient carer to help and support him.
He couldn't be happier, which is extremely important, especially to me as his mother.
Communication is very good showing that they care about their clients and their immediate family. They always manage to respond and deal with any unforeseen need for extra care etc.
They are very caring and professional.
I would highly recommend Sylvian Care Farnham to anyone.

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you so much for your kind words and glowing review. We're truly delighted to hear that your son is happy with the care he's receiving, and we are pleased to have been able to meet his needs so successfully. It means a great deal to us, especially knowing how important it is to you as his mother. We take great pride in ensuring that both our clients and their families feel supported and well cared for, so it's wonderful to know that our communication and responsiveness have made a positive impact. Your recommendation is greatly appreciated, and we are grateful for the trust you've placed in Sylvian Care Farnham.


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Review from B M (Son of Client) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given was of such high quality, it was like a family member was providing it. Everything was done considerately with plenty of chats for what was the best. Nothing was rushed and I absolutely would recommend the carers to anyone. Thank you so much!

Reply from Claudiu Dordea, Registered Manager at Sylvian Care Farnham

Thank you for your heartfelt feedback! We're thrilled to hear that the care provided felt as warm and considerate as being cared for by a family member. Our team strives to ensure every client feels valued and involved in their care decisions, so your words mean a lot to us. We're glad that you felt nothing was rushed and that you had ample opportunity for discussion. Your feedback is greatly appreciated, and we are grateful for your kind words. Thank you so much!


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Review from J M (Daughter of Client) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were knowledgeable. They were kind, patient, caring and very professional. They were inclusive and kind to the family.

Reply from Andrada Horvat, Managing Director/ Nominated Individual at Sylvian Care Farnham

We are delighted to hear that our team of carers were knowledgeable, kind, patient, caring, and very professional in their approach. It is also heartening to know that they were inclusive and kind to your family. Our team strives to provide the highest level of care and support, and your positive comments reaffirm our commitment to excellence. Your words will surely be a great motivation for our carers to continue delivering exceptional care services.


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Review from A M (Daughter of Client) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For a short while, I felt the carers became part of our family. They were very efficient and professional, whilst always showing great kindness to my dad and all of our family.

Reply from Andrada Horvat, Managing Director/ Nominated Individual at Sylvian Care Farnham

Thank you so much for sharing your heartfelt feedback. It warms our hearts to hear that, our carers felt like part of your family. We are pleased to know that their efficiency and professionalism, coupled with their kindness to your dad and your entire family, made a positive impact. Your words are incredibly motivating for our team and reinforce our commitment to providing compassionate and high-quality care.


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Review from S M (Wife of Client) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and professional. I felt my husband was in good hands and their care was exceptional.

Reply from Andrada Horvat, Managing Director/ Nominated Individual at Sylvian Care Farnham

Thank you for your kind words. We are delighted to hear that you felt your husband was in good hands and that our care was exceptional. Knowing that our team was both caring and professional means a lot to us. Your feedback is greatly appreciated and will be shared with our carers to encourage them to continue providing the highest level of care.


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Review from F M (Friend of Client) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is thrilled with the Sylvian Care team! They're a young team of dedicated care professionals who are always punctual and incredibly compassionate. The management team is highly involved in the client care, always there for you when you need them the most.

Reply from Andrada Horvat, Care Manager at Sylvian Care Farnham

Thank you for your kind words. It means a lot to us.


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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Sylvian Care Farnham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sylvian Care Farnham is calculated as follows: ( (114 Excellents x 5) ) ÷ 114 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sylvian Care Farnham is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (2)

Claudiu

Claudiu Dordea

Job Title: Registered Manager/Managing Director

Joined: 2013

Claudiu has amassed a decade of experience in the care sector, starting as a care worker and progressing through the ranks to a senior role. Ultimately, he achieved the position of a registered manager. His expertise extends to psychology, counselling, and various therapies, with a foundation strengthened by an NVQ 5 in Leadership and Management for Adult Care. Throughout this journey, Claudiu has not only gained professional growth but has also demonstrated a genuine commitment to making a positive impact on the lives of those he cares for.


Andrada

Andrada Horvat

Job Title: Nominated Individual/ Managing Director

Joined: 2018

Andrada is a highly accomplished professional with a diverse background in business and healthcare. She holds a BSc in Business Management and has completed a Level 5 Diploma in Leadership & Management for Adult Care England. Throughout her career, Andrada has excelled in roles such as Shift Manager, Team Leader, Recruitment Manager, and Business Development Manager, demonstrating her strategic thinking and ability to drive growth. Her experience as a Healthcare Assistant showcases her dedication to patient care. Possessing exceptional communication, teamwork, customer service, time management, and problem-solving skills, Andrada stays up-to-date with the latest technological advancements.


Outside of work, she enjoys reading, swimming, and volleyball, reflecting her well-rounded personality. With her strong educational foundation, extensive experience, and passion for excellence, Andrada is poised to make a significant impact in any professional setting, making her an invaluable asset for future endeavours


Frequently Asked Questions about Sylvian Care Farnham

What Type of Services does Sylvian Care Farnham offer?

Sylvian Care Farnham offers Home Care.

How many Carers does Sylvian Care Farnham employ?

Sylvian Care Farnham employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care Farnham to verify any information. View our terms and conditions. Sylvian Care Farnham has a Platinum Service – more info.