BITAK Healthcare

Emily is a dedicated and experienced Senior Social worker who has worked in the field of social work and healthcare. She brings years of comprehensive experience to her role as a Registered Manager at BITAK. Her journey began as a Health Care Assistant, where she developed a strong foundation in providing compassionate care and support to individuals in need.

Emily went on to train as a Social worker and has worked in a leadership role as a Senior Practitioner Social Worker. Since qualifying she has worked in the fields of adult care, learning disability services and dual diagnosis (learning disability and mental health).

This hands-on experience has been invaluable in shaping her approach to management and service delivery. Her qualifications are complemented by ongoing professional development, including training in leadership, safeguarding, and person-centred care. Leading a team of dedicated carers to deliver high-quality care tailored to each client’s unique needs.

Emily is passionate about providing exceptional care that respects the dignity and individuality of each client. Her approach is rooted in empathy, active listening, and collaboration. She believes that every individual deserves personalised support that enhances their quality of life.

Talent is an experienced Psychological Wellbeing Practitioner, who transitioned into the role of Operations Director at BITAK Healthcare. Her journey in the healthcare sector began as a Health Care Assistant, where she developed a profound understanding of patient needs and the importance of compassionate care.
Talent proceeded to study an MSC Degree in Health Psychology specialising in mental health and wellbeing. She has various certifications related to health and social care, which further bolster her expertise in managing teams and delivering high-quality care. This foundation has been instrumental in shaping her approach to operations management, ensuring that BITAK service not only meet regulatory standards but also enhance the quality of life for our clients.
Her academic background equips her with the knowledge to understand psychological principles and apply them effectively in operational settings. As an Operations Director, Talent oversees the daily operations of BITAK Healthcare service. Her responsibilities include:
•   Strategic Planning: Developing and implementing operational strategies that align with our mission to provide exceptional care.
•   Team Leadership: Leading a diverse team of healthcare professionals, fostering an environment of collaboration and continuous improvement.
•   Quality Assurance: Ensuring compliance with health regulations and maintaining high standards of service delivery through regular audits and feedback mechanisms.
•   Client Engagement: Building strong relationships with clients and their families to ensure personalised care plans that cater to individual needs.
Her goal is to create an environment where both clients and staff feel valued and supported. By integrating psychological principles into operational practices, Talent strive to enhance the overall wellbeing of BITAK’s clients.