Butterfly's Care

46 Moorside Business Park, Moorside, Colchester CO1 2ZF
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9.2 4 Reviews
  • Butterfly's Care, Colchester
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Care Provided by Butterfly's Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge

Good to Know

  • Owner
  • Butterflys Care Homes Ltd
  • Person in charge
  • Stevie Carey (Manager)

Funding & Fees Guide for Butterfly's Care

  • Prices

  • Monday- Friday £28 per hour
    Saturday-Sunday £29 per hour
    Bank holidays double rate
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Butterfly's Care Reviews (4)

9.2

Butterfly's Care has a Review Score of 9.2 (9.208) out of 10, based on 4 reviews in the last 2 years. Over all time Butterfly's Care has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
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0
4
0

Review from Michelle N (Daughter of Client) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been receiving domiciliary care from Butterflies for over a year and honestly, they have been so supportive to not only my mother but close family too. They always come in and make Mum smile, we know that Mum is in safe hands whilst under the care of any of the Butterflies staff. Mum's
main carer knows Mum so well and can tell straight away if she is not herself due to tiredness or possible infection. The Butterflies staff are friendly, compassionate and always happy to help. Our general experience has been fantastic and we can’t thank you all enough for the loving care that you give on a daily basis.

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Management

Treated with Dignity

Value for Money

Review from Linda J (Daughter of Client) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best care company I have used to support my mum in being able to stay in her own home. They are reliable, friendly, easy to communicate with, and above all, they really do care about their clients.

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Treated with Dignity

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Review from Philip T (Son of Client) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother was with another care team which we found very unsatisfactory. My mother changed to Butterflies. These guys were fabulous. They took more of a person-centred approach to my mother. Caring for her needs rather than just generic care. They made referrals on my behalf due to my mother's
diminishing health. This helped (what turned out to be my mother's last few weeks) so much more comfortable. Thank you.

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Management

Treated with Dignity

Value for Money

Review from D L (Client) published on 23 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Butterfly’s are amazing, always on time, always happy and bubbly and nothing is to much for them. They have been great in supporting me (single mum with a baby also having an LD and MH), they were amazing in helping me keep my daughter. My nan also has Butterfly's and she really couldn’t be happier,
always looks forward to seeing the girls that go to her. Highly recommended.

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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.208)

Overview of Review Score

The Review Score of 9.2 (9.208) out of 10 for Butterfly's Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.958 for Butterfly's Care is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Butterfly's Care is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Butterfly's Care

What Type of Services does Butterfly's Care offer?

Butterfly's Care offers Home Care.

How many Carers does Butterfly's Care employ?

Butterfly's Care employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Butterfly's Care to verify any information. View our terms and conditions. Butterfly's Care has a Basic Service – more info.