Harmonna Care

2 Luscombe Road, Coventry CV2 1AQ
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8.0 1 Review
  • Harmonna Care, Coventry
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Care Provided by Harmonna Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • HarmonnaCare Ltd
  • Person in charge
  • Margaret Soko (Manager)

Funding & Fees Guide for Harmonna Care

  • Prices

  • £21.50 - £26 per hour

  • Contact office for further advice.
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Harmonna Care Reviews (1)

8.0

Harmonna Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Harmonna Care has 1 review.

Overall Experience

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Date Published

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Review from Clair D (Daughter of Client) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had tried various care agencies for my Mum but none seemed to really understand her rather complex and demanding emotional needs as well as her medical ones, Harmonna did and I am eternally grateful. For the first time in a long time I feel properly supported and no longer so alone in supporting my
Mum. The situation had taken its toll on me, my health and my family but at last, I feel I am working with people who actually take the time to understand Mum and who work with me to provide what she needs. Anyone who has been in my situation will understand how wearing it can be. I finally feel that I have found the right people, and that is worth its weight in gold. They are excellent at communicating and adapting to an ever-changing situation, taking the weight off my shoulders. It was a very lonely, scary place to be but now I feel I have people who actually care rather than just provide a basic service. The Manager and her team are wonderful. Thank you.

Reply from Margaret Soko, Registered Manager at Harmonna Care

Thank you so much for the lovely review and kind words. We really appreciate your time to leave a review, we really do enjoy taking care of your mum. Harmonna Care


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Harmonna Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Harmonna Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Harmonna Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Harmonna Care

What Type of Services does Harmonna Care offer?

Harmonna Care offers Home Care.

How many Carers does Harmonna Care employ?

Harmonna Care employs 1 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Harmonna Care to verify any information. View our terms and conditions. Harmonna Care has a Basic Service – more info.