Higham Carers Ltd

27 Fitzwilliam Leys, Higham Ferrers, Rushden NN10 8LY
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9.0 3 Reviews
  • Higham Carers Ltd, Rushden
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Care Provided by Higham Carers Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Higham Carers Ltd
  • Person in charge
  • Edson Mahaja (Manager)

Funding & Fees Guide for Higham Carers Ltd

  • Prices

  • £25.00 - £35.00 per hour depending on assessed needs of the client


    Live-in care costs vary and are determined based on assessed needs.

  • Please note that the rates for 30-minute and 45-minute visits are not half of the above rates. For information on incremental rates, please contact us for clarification.
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Higham Carers Ltd Reviews (3)

9.0

Higham Carers Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Higham Carers Ltd has 3 reviews.

Overall Experience

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Date Published

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Review from A P (Daughter of Client) published on 1 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are remarkable people. They are consistently kind, dedicated and caring. They are well-trained and very dependable. All being NHS registered nurses they are knowledgeable and dependable. The team keep me informed daily of my father's condition and their note-taking and daily log posting on
the app keeps me up to date on his progress. Nothing is too much for this awesome team and they constantly go the extra mile for my Dad (even visiting him in hospital when l can't make it). Higham Carers are invaluable to me; my father is happy and l am relaxed knowing that each day will be a job well done. Very highly recommended care company!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Edna W (Wife of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the service excellent for my husband who always looks forward to their visits. I am always kept up to date with my husband's needs both medically and any worries he may have coping with his condition.
They are always obliging if I have to alter the nights they come which is not often but I know
they will do their best to accommodate me. They appreciate it is not easy for me in the daytime and are always ready to listen and advise me, they look after my husband and make sure I am alright. They have a caring nature which is reassuring to us both and feel we can trust them in every way. They are always on time and make sure all my husband's needs are met before they leave. I can recommend them and know they are a trustworthy and caring company.

Reply from Edson Mahaja, Registered Manager at Higham Carers Ltd

Thank you for your wonderful feedback! We're delighted to hear about your positive experience with our service. Providing excellent care and support is our top priority, and we're glad to have been able to meet your husband's care needs while offering you peace of mind. Your trust is incredibly valuable to us, and we're committed to continuing to prioritise your husband's well-being and delivering the highest level of care possible.


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Review from Alan P (Son of Client) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were provided with numerous care services when looking for a care package for my mum.
When we interviewed the couple who came to asses Mum’s care needs we soon learned they were experienced medically, knowledgeable in their field, charming in character and caring in nature. We were very impressed,
and their service came at a most reasonable price.
We entrusted this company with their service and care package and they delivered. During the time they were assigned to us, Mum was happy and so were we.
I would wholeheartedly recommend The Higham Carers Ltd, as I’m sure you won’t be disappointed in any way.
Simply said, thank you for looking after Mum.

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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Higham Carers Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Higham Carers Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Higham Carers Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Higham Carers Ltd

What Type of Services does Higham Carers Ltd offer?

Higham Carers Ltd offers Home Care.

How many Carers does Higham Carers Ltd employ?

Higham Carers Ltd employs 16 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Higham Carers Ltd to verify any information. View our terms and conditions. Higham Carers Ltd has a Basic Service – more info.