Higham Carers Ltd Reviews (4)
Higham Carers Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Higham Carers Ltd has 4 reviews.
Review from Edna W (Wife of Client) published on 4 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Edson Mahaja, Registered Manager at Higham Carers Ltd
Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that our team is making a positive impact on both your husband and your family. Your trust means a lot to us, and we are honoured to be part of your husband's care journey. If there's anything more we can do to support you, please don't hesitate to reach out!
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Value for Money
Review from Annah P (Daughter of Client) published on 3 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Edson Mahaja, Registered Manager at Higham Carers Ltd
Thank you so much for your kind words and heartfelt recommendation. It truly means the world to us to hear how much our care and dedication have positively impacted your father's life. Providing compassionate, attentive, and personalised care is at the heart of everything we do, and we are so grateful for the trust you have placed in us. Knowing that your father feels comfortable, well cared for, and supported brings us immense joy. Thank you again for your support-it's an honor to be part of your father's journey.
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Review from Lesley E (Daughter of Client) published on 1 April 2025
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Overall Experience
5.0 out of 5
Reply from Edson Mahaja, Registered Manager at Higham Carers Ltd
Thank you for your kind words! We're truly delighted to hear about your positive experience with our service. Providing exceptional care and support is our top priority, and we're grateful for the opportunity to meet your mum's needs while giving you peace of mind. Your trust means a lot to us, and we remain committed to delivering the highest standard of care possible.
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Review from Alan P (Son of Client) published on 21 December 2023
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Overall Experience
5.0 out of 5
When we interviewed the couple who came to asses Mum’s care needs we soon learned they were experienced medically, knowledgeable in their field, charming in character and caring in nature. We were very impressed,
We entrusted this company with their service and care package and they delivered. During the time they were assigned to us, Mum was happy and so were we.
I would wholeheartedly recommend The Higham Carers Ltd, as I’m sure you won’t be disappointed in any way.
Simply said, thank you for looking after Mum.
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Overview of Review Score
The Review Score of 9.3 (9.250) out of 10 for Higham Carers Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Higham Carers Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Higham Carers Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.