Visiting Angels North Buckinghamshire has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Visiting Angels North Buckinghamshire has 1 review.
Review from Bruce C (Client) published on 18 March 2024
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Reply from Fayyaz Khan, Managing Director at Visiting Angels North Buckinghamshire
Thank you from the bottom of our hearts for your incredibly kind review of Visiting Angels North Buckinghamshire. We are thrilled to have been able to offer you the support you needed during this challenging period. Also, we are glad that our care Angel's punctuality, compassion, and willingness to go the extra mile have positively affected your life truly warms our hearts. Your recommendation and top rating mean the world to us and serve as a testament to our dedication to providing the best care possible for you and all our clients. Remember, we're always here for you, so please don't hesitate to reach out if you need anything at all.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Visiting Angels North Buckinghamshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Visiting Angels North Buckinghamshire is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Visiting Angels North Buckinghamshire is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels North Buckinghamshire to verify any information. View our terms and conditions. Visiting Angels North Buckinghamshire has a Basic Service – more info.