Rose Heart Health Care

10 Murray Close, Nottingham NG5 5UX
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8.5 2 Reviews
  • Rose Heart Health Care, Nottingham
Rose Heart Health Care is a family run business, managed by professionals with the service user at heart. The Registered Manager has many years of experience in the health sector, as a ward nurse, emergency care nurse, community nurse and in the care home sector.

Rose Heart Health Care's business philosophy is routed in the belief that every individual is unique and deserves to age gracefully, maintain their dignity and experience the highest quality of life regardless of their circumstances.

The team is driven by compassion, respect, and a profound commitment to making a positive impact on the lives of those they care for.
They offer personal care complex care, complex care from highly experienced nurses, who can administer all types of prescribed oral medications, subcutaneous injections, IV medication, home ventilation and respiratory assistance, tracheostomy support, nasogastric feeding, gastrostomy feeding, bowel management, stoma care, epilepsy management.

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Care Provided by Rose Heart Health Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Rose Heart Healthcare Ltd
  • Person in charge
  • Ebbah Mushangi (Manager)
  • Admission Criteria
    • Learning Disabilities and Autism

Funding & Fees Guide for Rose Heart Health Care

  • Prices

  • Fees Starting from £25 per hour

  • Please contact for more information regarding our fees as they may differ depending on the level of care required by the Service User.

Rose Heart Health Care Reviews (2)

8.5

Rose Heart Health Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Rose Heart Health Care has 2 reviews.

Overall Experience

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Date Published

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Review from Michael A (Son of Client) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The weekly visits have helped lift my mother's personal standards, which were slipping. I see an improvement in her self-esteem. I think that she enjoys the visits. The staff have encouraged an improvement in her choice of clothing. The visits reassure me. I worry less now.

Reply from Ebbah Mushangi, RGN at Rose Heart Health Care

Thank you for the lovely review. We appreciate your feedback and are happy we can make a difference by supporting your mum. Thank you from all staff at Rose Heart Health Care Ltd.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Carla S (Granddaughter of Client) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I rang Rose Heart when my gran had been admitted to hospital realising we wouldn't be able to cope after she got discharged. They rang me back within half an hour and explained everything. They came to the hospital and arranged all the assessments and paperwork. When you have a family emergency like
this I was so grateful that they took the leadership and organised it. They were amazing with my grandmother, safe and thorough and the cost is worth every penny. She also did not speak English but they took the time to speak to her which gave us a break so could leave her knowing she was safe. They really listened to our wishes and hers and advised us after that. I could not recommend them enough! If you're not sure which carer to go with, have no doubt and try Rose Heart.

Reply from Ebbah Mushangi, RGN at Rose Heart Health Care

Thank you for taking time to write such a lovely review, it is wonderful to read that we were able to help you at the right time, we know that it can be stressful when you need care urgently. We are thrilled to hear that you have been satisfied with the care provided to your grandmother. Our team works hard to ensure that both the person receiving care and their family are well supported and it is wonderful to learn that our care has made a positive impact. If there is anything more we can do to support your grandmother or your family please contact us anytime.


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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Rose Heart Health Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Rose Heart Health Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rose Heart Health Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Rose Heart Health Care

What Type of Services does Rose Heart Health Care offer?

Rose Heart Health Care offers Home Care.

How many Carers does Rose Heart Health Care employ?

Rose Heart Health Care employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rose Heart Health Care to verify any information. View our terms and conditions. Rose Heart Health Care has an Enhanced Service – more info.