Right at Home (Bexley & Dartford)

The Nucleus, Brunel Way, Dartford DA1 5GA
Submit a Review
9.9 18 Reviews
  • Right at Home (Bexley & Dartford), Dartford
Right at Home (Bexley & Dartford) offers exceptional care services to people in the local area, supporting them to live independently in their own homes and as part of the community.

Their services are designed to cater to a diverse range of needs, including quality elderly care, companionship care, support for people who live with dementia, personal care and hygiene services, complex care at home, in-home respite care, and bespoke home care after-hospital services.

Care is delivered by highly trained CareGivers and is centred around the individual's needs, lifestyle and preferences so as to best support their wellbeing.

Right at Home takes great pride in the following achievements:

- Supported over 12,500 Clients and their families across the UK.

- Delivered over 10.2 million hours of care.

- Earned a total of 56 awards in recognition of their dedication.

Show Right at Home (Bexley & Dartford) on the Map

Care Provided by Right at Home (Bexley & Dartford)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Amanda Ansell (Manager)

Funding & Fees Guide for Right at Home (Bexley & Dartford)

  • Prices

  • Regular Care Visits from £30.00 - £35.00 per visit

  • The cost of Right at Home Bexley & Dartford service is competitively priced and is designed to improve the quality of life. The company will be able to offer your precise costs at the assessment, however, until then, the below may give you an insight into the potential cost of one-to-one personalised care.


    Please contact the company or complete the contact, if you would like to book a time to meet (this is called a care assessment). This is an opportunity for you to ask questions, and for the assessor to find out more about you or your loved one's care requirements.

Right at Home (Bexley & Dartford) Reviews (18)

9.9

Right at Home (Bexley & Dartford) has a Review Score of 9.9 (9.943) out of 10, based on 18 reviews in the last 2 years. Over all time Right at Home (Bexley & Dartford) has 18 reviews.

Overall Experience

  • 18
  • 0
  • 0
  • 0
  • 0

Date Published

18
8
13
18
0

Review from L W (Wife of Client) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care package was put in place very quickly cannot fault anything.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from H Y (Granddaughter of Client) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and always on time. Gentle and caring.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E A (Daughter of Client) published on 27 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is happy with everything. The carers are all very kind and polite. My mum is treated with respect and dignity. They are very helpful and give me peace of mind, especially with the personal care, for my mum.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E P (Daughter of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found your carers very professional and caring towards my mum and my mum was very comfortable around the carers. My family would definitely recommend your company to any of our friends. Many thanks.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from N H (Husband of Client) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided by Right at Home has been first class. They have demonstrated both efficiency and empathy - together with punctuality and an awareness of the need for flexibility in the face of changing needs. We have been fortunate to have had access to this quality of care.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nishad G (Client) published on 6 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I recently had the pleasure of receiving care from Right at Home during my wife's absence, and I cannot express enough how grateful I am for their exceptional service. My carer was not only professional but also genuinely compassionate, making a challenging time much easier for me. From the very first
day, my carer demonstrated a deep understanding of my needs and preferences. Their attentiveness and dedication were evident in every interaction. They took the time to ensure I was comfortable, engaged, and well-cared for, often going above and beyond what I expected.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D B (Daughter of Client) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers for Mum have been so kind, caring, and really able to meet her needs. Always turn up on time. Reliable and provide an excellent service.

Reply from Adnan Zakaullah, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ella M (Daughter of Client) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carer is always punctual and listens and completes all tasks in a friendly way.
Good communication with staff and client and always flexible to change request of days required.

Reply from Adnan Z, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L H (Daughter of Client) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Two particular members of staff and the rest of the team are all good and helpful. They are always able to answer my questions and deal with my problems regarding Mom's care. They are helpful and answer the calls, they deal with doctors and social services good.

Reply from Amanda Ansell, Registered Manager at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M K (Client) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The person concerned as a carer was everything a carer should be and more. When my relative finally met his carer, he was delighted. With my turn, I want the same carer, please. Overall the service received was excellent!

Reply from Amanda Ansell, Registered Manager at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A C (Husband of Client) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant. Professionally as good as you could get, my wife gets on with everyone concerned. Always on time, value for money, they do get done in a very timely manner. Great improvements in life of my wife.

Reply from Amanda Ansell, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Maria S (Daughter of Client) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with how well the caregivers are taking care of my mom. She’s much happier now and likes spending time with them. They’re really nice and considerate, and they know what they’re doing. It makes me feel relieved knowing that my mom is in good hands when I can’t be there because of
work or other family stuff. Sometimes, they even go above and beyond by doing activities like crosswords with her.

Reply from Amanda Ansell, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Bexley & Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Roger S (Client) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring, efficient, and friendly service. My regular carer is exceptional.

Reply from Amanda Ansell, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home, Dartford. We're thrilled to hear our caregivers have been a beacon of support for you. It's our privilege to assist in making a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from B R (Wife of Client) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. The carer is very helpful and the manager is amazing, the same as our carer.

Reply from Amanda Ansell, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Dartford. We're thrilled to hear our caregivers have been a beacon of support for you and your husband. It's our privilege to assist in his recovery and make a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T S (Daughter of Client) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am thoroughly impressed and genuinely pleased with the level of service provided. The manager, along with her dedicated team, have consistently demonstrated exceptional professionalism and commitment. Their approach to caring for my mother has been nothing short of outstanding, marked by immense care
and profound kindness. The attention to detail and the personalised care plan they've implemented for her have significantly contributed to her well-being and comfort. It's clear that they prioritise the needs and happiness of those they care for, creating a nurturing and supportive environment. I am deeply grateful for their hard work and the compassionate manner in which they have treated my mother.

Reply from Amanda Ansell, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Dartford. We're thrilled to hear our caregivers have been a beacon of support for you and your mother. It's our privilege to assist in her recovery and make a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jazz M (Son of Client) published on 15 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family enlisted the services of Right at Home Bexley and Dartford for daily assistance after my mother's hospital stay. Initially planned for a short term, the exceptional care provided led us to extend their services for four years until my parents relocated. Despite my parents' initial hesitance
to accept external help, the caregivers from Right at Home quickly became a cherished part of our household. Their professionalism, warmth, and dedication were consistently remarkable. We wholeheartedly recommend Right at Home to anyone in need of care services and remain deeply thankful for the positive impact they had on our lives.

Reply from Amanda Ansell, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Dartford. We're thrilled to hear our caregivers have been a beacon of support for you and your mother. It's our privilege to assist in her recovery and make a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Diana I (Wife of Client) published on 8 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my husband experienced a stroke and the set weeks from the NHS carers, we were recommended to Right at Home (Dartford). The caregivers who have been with us every week since the 1st of December have been a ray of sunshine, providing invaluable support to both of us. They have particularly encouraged
my husband in speech, walking, exercises and even assisted with some household chores.

Reply from Amanda Ansell, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Dartford. We're thrilled to hear our caregivers have been a beacon of support for you and your husband. It's our privilege to assist in his recovery and make a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Laura H (Daughter of Client) published on 8 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy I found this agency!
My father had surgery at the age of 82 and I had to take care of him at my home for two weeks. The manager and two carers were amazing. Nothing too much trouble. They helped me as well as my father. They listened to my worries and concerns so always had a chat to
check in on me too. 100% recommend.

Reply from Amanda Ansell, Managing Director at Right at Home (Bexley & Dartford)

Thank you for sharing your positive experience with Right at Home during your father's post-surgery care. We're so pleased to hear that our manager and carers were able to support both you and your father effectively, ensuring his comfort and addressing your concerns. Our team values the trust you placed in us, and we're glad we could be there for your family. Your recommendation means the world to us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Right at Home (Bexley & Dartford) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Right at Home (Bexley & Dartford) is calculated as follows: ( (99 Excellents x 5) + (6 Goods x 4) ) ÷ 105 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Bexley & Dartford) is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (9)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

No image found

Amanda Ansell

Job Title: Registered Manager

Joined: 2023

Amanda Ansell, a highly accomplished Health and Social Care manager, possesses a wealth of experience and expertise in staff development, fostering best practices, and ensuring the delivery of top-tier care services. Her extensive background covers a broad spectrum, including specialised care for individuals with Dementia, Learning Disabilities, Autism, Complex Care, and End of Life needs.


Currently serving as the Registered Manager, Amanda has been entrusted with overseeing a portfolio of 35 one-bedroom flats and supporting branches across London. Her role encompasses diverse responsibilities such as recruitment, training, compliance with CQC regulations, profit and loss management, and team leadership, among others.


Prior to her tenure, Amanda's journey in healthcare management included impactful roles at Home Instead, Helping Hands, Crossroads Care, and Bluebird Care. Throughout her career, she has consistently exhibited dedication, adaptability, and a commitment to enhancing the lives of those in her care. Amanda's impressive track record is further substantiated.


Adnan

Adnan Zakaullah

Job Title: Care Cordinator

Joined: 2023

Adnan, as our Care Coordinator at Right at Home, plays a pivotal role in our commitment to providing exceptional and personalized care to our clients. He ensures that our dedicated staff delivers top-notch, individualised care to our clients, tailored to their unique needs and preferences.


Frequently Asked Questions about Right at Home (Bexley & Dartford)

What Type of Services does Right at Home (Bexley & Dartford) offer?

Right at Home (Bexley & Dartford) offers Home Care.

How many Carers does Right at Home (Bexley & Dartford) employ?

Right at Home (Bexley & Dartford) employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (Bexley & Dartford) to verify any information. View our terms and conditions. Right at Home (Bexley & Dartford) has an Enhanced Service – more info.