Right at Home (Bexley & Dartford)

The Nucleus, Brunel Way, Dartford DA1 5GA
Submit a Review
10 22 Reviews
  • Right at Home (Bexley & Dartford), Dartford
Right at Home (Bexley & Dartford) offers exceptional care services to people in the local area, supporting them to live independently in their own homes and as part of the community.

Their services are designed to cater to a diverse range of needs, including quality elderly care, companionship care, support for people who live with dementia, personal care and hygiene services, complex care at home, in-home respite care, and bespoke home care after-hospital services.

Care is delivered by highly trained CareGivers and is centred around the individual's needs, lifestyle and preferences so as to best support their wellbeing.

Right at Home takes great pride in the following achievements:

- Supported over 12,500 Clients and their families across the UK.

- Delivered over 10.2 million hours of care.

- Earned a total of 56 awards in recognition of their dedication.

Care Provided by Right at Home (Bexley & Dartford)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Amanda Ansell (Manager)

Funding & Fees Guide for Right at Home (Bexley & Dartford)

  • Prices
  • Regular Care Visits from £30.00 - £35.00 per visit


  • The cost of Right at Home Bexley & Dartford service is competitively priced and is designed to improve the quality of life. The company will be able to offer your precise costs at the assessment, however, until then, the below may give you an insight into the potential cost of one-to-one personalised care.


    Please contact the company or complete the contact, if you would like to book a time to meet (this is called a care assessment). This is an opportunity for you to ask questions, and for the assessor to find out more about you or your loved one's care requirements.


Right at Home (Bexley & Dartford) Reviews (22)

Total of 22, showing 21-22
10

Right at Home (Bexley & Dartford) has a Review Score of 10 (9.953) out of 10, based on 22 reviews in the last 2 years. Over all time Right at Home (Bexley & Dartford) has 22 reviews.

Overall Experience

  • 22
  • 0
  • 0
  • 0
  • 0

Date Published

22
11
15
22
0
Overall Experience  Overall Experience 5.0 out of 5

After my husband experienced a stroke and the set weeks from the NHS carers, we were recommended to Right at Home (Dartford). The caregivers who have been with us every week since the 1st of December have been a ray of sunshine, providing invaluable support to both of us. They have particularly encouraged
my husband in speech, walking, exercises and even assisted with some household chores.

Reply from Amanda Ansell, Managing Director at Right at Home (Bexley & Dartford)

Thank you for your kind words about Right at Home Dartford. We're thrilled to hear our caregivers have been a beacon of support for you and your husband. It's our privilege to assist in his recovery and make a positive difference in your lives. Your feedback is greatly appreciated and motivates us to continue providing compassionate care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I am so happy I found this agency!
My father had surgery at the age of 82 and I had to take care of him at my home for two weeks. The manager and two carers were amazing. Nothing too much trouble. They helped me as well as my father. They listened to my worries and concerns so always had a chat to
check in on me too. 100% recommend.

Reply from Amanda Ansell, Managing Director at Right at Home (Bexley & Dartford)

Thank you for sharing your positive experience with Right at Home during your father's post-surgery care. We're so pleased to hear that our manager and carers were able to support both you and your father effectively, ensuring his comfort and addressing your concerns. Our team values the trust you placed in us, and we're glad we could be there for your family. Your recommendation means the world to us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Right at Home (Bexley & Dartford) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Right at Home (Bexley & Dartford) is calculated as follows: ( (122 Excellents x 5) + (6 Goods x 4) ) ÷ 128 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home (Bexley & Dartford) is based on 22 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (9)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (2)

No image found

Amanda Ansell

Job Title: Registered Manager

Joined: 2023

Amanda Ansell, a highly accomplished Health and Social Care manager, possesses a wealth of experience and expertise in staff development, fostering best practices, and ensuring the delivery of top-tier care services. Her extensive background covers a broad spectrum, including specialised care for individuals with Dementia, Learning Disabilities, Autism, Complex Care, and End of Life needs.


Currently serving as the Registered Manager, Amanda has been entrusted with overseeing a portfolio of 35 one-bedroom flats and supporting branches across London. Her role encompasses diverse responsibilities such as recruitment, training, compliance with CQC regulations, profit and loss management, and team leadership, among others.


Prior to her tenure, Amanda's journey in healthcare management included impactful roles at Home Instead, Helping Hands, Crossroads Care, and Bluebird Care. Throughout her career, she has consistently exhibited dedication, adaptability, and a commitment to enhancing the lives of those in her care. Amanda's impressive track record is further substantiated.


Adnan

Adnan Zakaullah

Job Title: Care Cordinator

Joined: 2023

Adnan, as our Care Coordinator at Right at Home, plays a pivotal role in our commitment to providing exceptional and personalized care to our clients. He ensures that our dedicated staff delivers top-notch, individualised care to our clients, tailored to their unique needs and preferences.