Alina Homecare Bath

Office 1, Bellotts House, Bellotts Road, Twerton, Bath BA2 3RT
Submit a Review
9.8 9 Reviews
  • Alina Homecare Bath, Bath
Alina Homecare Bath provides professional home care services in the comfort of people's own homes, helping them to stay independent for longer.

Areas covered by the branch team are: Bath, Corston, Englishcombe, Kelston, Keynsham, Midsomer Norton, Newton St Loe, Peasedown St John, Paulton, Radstock, Saltford & Twerton.

Home care services include personal care (such as help getting in and out of bed, going to the toilet, showering), help with household chores, assistance to attend appointments, live-in care and much more.

Caring and highly trained staff provide people with dignified, empathetic care.

Show Alina Homecare Bath on the Map

Care Provided by Alina Homecare Bath

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Glenn Lowe (Registered Manager)

Funding & Fees Guide for Alina Homecare Bath

  • Prices

  • We pride ourselves on providing excellent quality Home Care at competitive prices.
    The costs of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from short visits to 24 hour Live In Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.
    Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.
    We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.
    We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.
    Your home. Your care. Your choice.

Alina Homecare Bath Reviews (9)

9.8

Alina Homecare Bath has a Review Score of 9.8 (9.844) out of 10, based on 9 reviews in the last 2 years. Over all time Alina Homecare Bath has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
  • 0

Date Published

9
2
5
9
0

Review from Nicki S (Daughter of Client) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is very good at his job, he is dedicated and warm and friendly and has experience from the ground up so is really efficient and when he says something is going to be done, it is, unlike another care company I was using. Everything got sorted really quickly so my dad could receive care almost
straight away which was a relief for me. The staff were experienced and very professional and we were never let down which was what had happened with another company plus Alina seemed to be able to keep their staff so that says something too and I will recommend them to my friends.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for such a lovely review. It really was a pleasure to support Dad for the duration to keep him at home for as long as possible. Your kind words really mean so much to me and the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M S (Niece of Client) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alina carers have been visiting my aunt daily for a year now, and we are extremely happy with the service. She has mild dementia and is still living mostly independently. Knowing that someone from Alina is there every day, making her breakfast and ensuring she takes her meds is very reassuring. My aunt
has been much less anxious since her "lovely ladies" have been coming. I have been particularly impressed by how much the Alina team really care - they often go above and beyond to ensure my aunt is happy and ready for the day. They always have a chat and a laugh, and little extras are no problem. Love the app too as it means I can always check in. Thanks Alina!

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for your fantastic review. It is such a pleasure to support your aunty to remain independent at home. Thank you also for your feedback regarding the app, it's a great tool for families, especially for those living further away to keep up to date on their loved ones' wellbeing. I will feedback to the team your lovely review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Winifred H (Client) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm pleased with the service I get from my companions from Alina. It has changed my life. I am now back to my old self and every person notices it. Thank you, Alina!
I would recommend Alina to anyone living on their own.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

What a lovely review! To hear you feel we have changed your life is wonderful. So great to see how our carers have made such a positive impact on your life. I will share this with all the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Michael H (Son of Client) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to say that Alina Homecare Bath have been utterly amazing and have really changed my mum's life for the better. She is a new person since Alina started caring for her. My mum has recently been diagnosed with Dementia and Alzheimer's and my sister and I were getting concerned about her well-being.
She was very anxious in the mornings and then lonely during the day even though she has quite an active social life. But it was the mornings, especially first thing that we were worried about. My sister works full time and I live some distance away so we struggled to be there when mum needed us most; also struggled getting her to increase the number of appointments. So Alina has started coming in each day and they are absolutely amazing! All the people we've met are a credit not only to Alina but also to the wider care profession. They make sure she is safe and happy and her mood is completely different to a few weeks ago. Would thoroughly recommend it without hesitation.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for your fantastic review. It's been so lovely to see the change in your mum since being with Alina Homecare and getting out and about in the community doing the things she loves. I know you find our App really helpful too, so you always know how your Mum is and what's happening from the live reports. The Team will be so pleased to read this review - thank you once again for your very kind comments.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Chris P (Daughter of Client) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Carers are punctual and carry out their agreed tasks whilst also ensuring they chat and have a coffee with Mum whilst dinner is cooking, she calls them her 'dinner ladies'! They are all very friendly and always leave the kitchen tidy and also offer to do extra tasks if time permits. It is good to know
that someone was visiting her on the days I was not there. The manager is excellent and communication easy, the app is great. I am notified in advance of the rota which is great as I can let Mum know who to expect.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for the wonderful review. It has been a real pleasure supporting mum and its so nice to hear it gave you peace of mind with us visiting mum. I will pass on your lovely words to the 'dinner ladies'.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David H (Father of Client) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has been receiving personal care from Alina since October 2023. Her needs are quite complicated as she is in a wheelchair and unable to use her hands to do anything for herself. Alina carers have been very professional, treating her with dignity and kindness. They are very reliable and arrive
promptly. I would recommend their services to anyone who needs them.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for your lovely review. I am happy to hear that you feel your daughter is being so well cared for and you feel our carers are so professional. I will share your positive feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan B (Daughter of Client) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy with the service Alina provides as she has been very reluctant to accept help in the past. The staff are very friendly and efficient and it gives my sister and I peace of mind that someone is visiting her on a daily basis. Communication is excellent and keeps us updated via phone,
email and on the app. The manager is particularly helpful and very friendly and I would definitely recommend the services of Alina to anyone seeking help for themselves or a loved one.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you for your kind words. It's really lovely to hear that this gives yourself and your family peace of mind when the carers are visiting Mum each day. I will share your lovely review with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Linda B (Daughter of Client) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Alina have been visiting Mum daily since October 2023. We are very happy with the care and support provided by the staff and management. Mum looks forward to their visits every day and also happy with the care provided. Communication from the office is very good and we are kept updated with any changes
with the rota and the care package. Would recommend Alina Homecare.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you so much for the lovely review. I am really pleased to hear that mum is enjoying the support provided and has such a great rapport with the carers. I will share your positive feedback with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V D (Son of Client) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the care provided to be of the best service, my father has gone from “I don’t need any help” to enjoying both the support and visit. As I am not living close by, the app is brilliant as I can check on how the visit has gone. Though the communication with the manager and his team has been
brilliant, I am called whenever they have a question concerning Dad, this is especially welcome as due to his condition he can easily get confused.

Reply from Glenn Lowe, Registered Manager at Alina Homecare Bath

Thank you for this lovely review, we are so delighted your father enjoys our support and visits. It is great you find the app so useful. We are also pleased you feel that the manager and team communication is so strong. I will share your kind words with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Alina Homecare Bath is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Alina Homecare Bath is calculated as follows: ( (51 Excellents x 5) + (3 Goods x 4) ) ÷ 54 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alina Homecare Bath is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Glenn

Glenn

Job Title: Registered Manager

Joined: 2023

The highly trained Alina Homecare Team in Bath are dedicated to delivering high-quality, personalised care for clients.


Frequently Asked Questions about Alina Homecare Bath

What Type of Services does Alina Homecare Bath offer?

Alina Homecare Bath offers Home Care.

How many Carers does Alina Homecare Bath employ?

Alina Homecare Bath employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare Bath to verify any information. View our terms and conditions. Alina Homecare Bath has a Platinum Service – more info.