Southood Healthcare

Crawley Business Centre, Stephenson Way, Crawley RH10 1TN
Submit a Review
9.0 3 Reviews
  • Southood Healthcare, Crawley
At Southood Home Care, is exceptional and individualised support in the comfort of your home.

Why Choose Southood:

Professional and Compassionate Home Care Services

Southood Healthcare is dedicated to delivering exceptional home care services tailored to meet the unique needs of individuals and families. With a focus on promoting independence, dignity, and comfort, the care team ensures that every client receives personalised attention in the comfort of their own home.

Experienced and highly trained caregivers provide a wide range of services, including assistance with daily living activities, medication reminders, mobility support, meal preparation, and companionship. Specialised care is also available for individuals with chronic conditions, post-surgical recovery needs, or memory care requirements.

Commitment to quality and a client-centred approach sets this agency apart. By fostering trust and maintaining open communication with clients and their families, it creates a supportive and nurturing environment where clients can thrive. Whether short-term assistance or long-term care is needed, this agency is a trusted partner in enhancing the quality of life for those it serves.

Show Southood Healthcare on the Map

Care Provided by Southood Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Southood Healthcare Ltd
  • Person in charge
  • Abigail Moyo (Manager)

Funding & Fees Guide for Southood Healthcare

  • Prices

  • PERSONAL CARE £18 TO £37,50/HR/CARER WITHOUT COMPLEX CARE

  • PERSONAL CARE WITHOUT COMPLEX CARE PER CARER - £18 FOR 30MINUTES SESSION, £25 FOR HOUR SESSION, BANK HOLIDAYS TIME AND HALF LIVE-IN £900 FOR 4-5DAYS, £1,150/WEEK WITH LOWER NEEDS, £1,300 MEDIUM NEEDS STARTING WITH 8HOURS A DAY FOR 7 DAYS AND £1,500/WEEK FOR 10HOURS A DAY, AND £1,800/WEEK FOR 12 HOURS PER DAY, £2,100/WEEK FOR A COUPLE

Southood Healthcare Reviews (3)

9.0

Southood Healthcare has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Southood Healthcare has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
3
3
0

Review from S L (Son of Client) published on 20 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff always dependable and professional. Adaptable and flexible. Providing personal care with a friendly touch. Mum is very happy with the service and it really makes her feel confident that they will look after her.

Reply from ABIGAIL MOYO, Registered Manager at Southood Healthcare

Thank you for this detailed positive review. The carers really enjoy being with your mum. We will do everything that we can to make your mum's life fulfilling


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J L (Friend of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are kind, polite, friendly and always smiling. They are punctual and reliable. They provide an excellent service and are really caring and thoughtful when dealing with clients. Their staff are responsible and trustworthy.

Reply from Abigail Moyo, Registered Manager at Southood Healthcare

Thank you for the amazing response and our cares are happy to know that you appreciate and trust them. We will be looking to continue serving you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C K (Partner of Client) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Southood Healthcare for 6 months. I'm very happy with the service of care my partner is receiving. The care given cannot be faulted. I can relax knowing my partner is well looked after. They offer a wide range of assistance. Making sure he's washed, dressed and given his meals. Staff
make sure he has everything he needs. They sit and chat with him. They do household chores, change the bed and washing and ironing. They will happily go shopping and take my partner for walks. They are his ray of sunshine (also mine). Fantastic service, highly recommend.

Reply from ABIGAIL MOYO, Registered Manager at Southood Healthcare

Amazing. We thank you for giving us such a positive review and appreciating our service.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Southood Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Southood Healthcare is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Southood Healthcare is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Southood Healthcare

What Type of Services does Southood Healthcare offer?

Southood Healthcare offers Home Care.

How many Carers does Southood Healthcare employ?

Southood Healthcare employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Southood Healthcare to verify any information. View our terms and conditions. Southood Healthcare has a Platinum Service – more info.