Care visit is from £24.74 per hour.
Care visits can be flexible to Hours, Minutes (minimum care visit is 30 minutes), Full Day, Full Day & Night, Waking Night Service, Sitting-in Service, Sleep-in Service, Weeks. Call times all depends on service user's needs.
Assured Optimal Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Assured Optimal Care has 1 review.
Review from N L (Daughter of Client) published on 7 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Conrad Andres, Managing Director at Assured Optimal Care
We really appreciate you taking time to leave your review. We are also pleased to hear that you and your mum are happy with the services we provide. I will be sure to share this review with AOC team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Assured Optimal Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Assured Optimal Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Assured Optimal Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Nominated Individual
Joined: 2023
Conrado is the business development manager who represents Assured Optimal Care and the first point of contact for the Care Quality Commission with more than 10 years of experience in the healthcare sector. He works hand in hand with the registered manager to direct the development of policy regarding the services within the organisation in accordance with legislative requirements, relevant regulations, recognised standards, and best practices set by the regulating body.
Job Title: Registered Manager
Joined: 2023
Mr Kirby Castillon is the registered manager of Assured Optimal Care with 18 years of experience in the healthcare sector including working in care homes, domiciliary care and hospital. A dynamic individual with excellent nursing and leadership skills who has a track record of delivering excellence in a professional manner through direct nursing care in Royal Papworth Hospital.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Assured Optimal Care to verify any information. View our terms and conditions. Assured Optimal Care has an Enhanced Service – more info.
