Janros Care Services

2 Tamerton Road, Birmingham B32 3HE
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9.0 3 Reviews
  • Janros Care Services, Birmingham
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Care Provided by Janros Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Janros Care Services Ltd
  • Person in charge
  • Joseph Mburu (Manager)
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Janros Care Services Reviews (3)

9.0

Janros Care Services has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Janros Care Services has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
3
3
3
0

Review from G M (Son of Client) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic team! Both the management and staff looking after my mum in law have been reliable, helpful and extremely professional and it has all been done with kindess and masses of experience.
We hope to continue with your team of carers who have been supportive and gentle always in order
to respect mums wishes by letting her stay in her own home.
I would recommend your Janrose Care Services to anybody needing help with family and friends.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Julia M (Daughter of Client) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not sure on where to begin to give this company a raving review.
We have had live in care for over 3 years for mum for her slow decline with Alzheimer's.
We were left without a carer in the autumn and so needed to find somebody quickly due to maxing our own sickness and carers leave with our own
jobs.
From our initial call, to organising a visit and valued professional advice and then the carers arriving we can't fault a single thing.
The girls we have had looking after my mum, now with very advanced Alzheimer's have been an absolute breath of fresh air. They are gentle, patient, kind and attentive constantly. Mum looks immaculate as does her lovely home every day. We feel they look after her as we would ourselves which is wonderful.
They have managed mums tricky illness with respect and calmness both when offering full personal care and preparation and help with her meals. Everything has ran like clockwork and smiling faces have been so refreshing and brilliant for our mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P H (Husband of Client) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service that was provided by Janros Care Services was exceptional and there has been communication and support from the management throughout. The staff working for us have been very kind, caring and she made sure that my wife is safe at all times. I would recommend Janros services to everyone needing
care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Janros Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Janros Care Services is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Janros Care Services is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Janros Care Services

What Type of Services does Janros Care Services offer?

Janros Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Janros Care Services to verify any information. View our terms and conditions. Janros Care Services has a Basic Service – more info.