D&H Family Care

39 Stratford Road, Ipswich IP1 6EF
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8.5 2 Reviews
  • D&H Family Care, Ipswich
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Care Provided by D&H Family Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • LivLa Ltd
  • Person in charge
  • Tamara Duro (Manager)

Funding & Fees Guide for D&H Family Care

  • Prices

  • Charge an hourly rate for all our care services. From £25 dependant on level of care needed.
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D&H Family Care Reviews (2)

8.5

D&H Family Care has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time D&H Family Care has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
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2
2
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Review from Sarah J (Daughter of Client) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service for both my parents has been amazing, my Mum especially looks forward to seeing carers who are kind, considerate and very professional, always looking for ways to improve the day-to-day living for my both parents.
I would definitely recommend this company for ongoing care with a friendly
approach which is exactly what I wanted for my parents.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M S (Son of Client) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We had D&H care for my mother when it became clear that she wasn't coping well on her own.
The service was excellent. Very caring and they had a genuine concern for Mum and her needs. After not wanting to accept help initially Mum soon warmed to the carers and enjoyed their visits.
Sadly she passed
away but the manager took time out of her day to attend the funeral which was so kind of her.
I highly recommend D&H family care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for D&H Family Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for D&H Family Care is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for D&H Family Care is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about D&H Family Care

What Type of Services does D&H Family Care offer?

D&H Family Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact D&H Family Care to verify any information. View our terms and conditions. D&H Family Care has a Basic Service – more info.