Eros Home Care Services

Office 1, Shakespeare House, 37-39 Shakespeare Street, Southport PR8 5AB
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8.5 2 Reviews
  • Eros Home Care Services, Southport
Eros Home Care Services in Southport, Merseyside provides home care services in people's own homes.

Home care services include personal care such as help showering and going to the toilet, assistance attending appointments, help with household tasks and complex care needs.   

Trained staff care for people with dignity and respect.

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Care Provided by Eros Home Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Eros Home Care Services Ltd
  • Person in charge
  • Joshy Abraham (Manager)

Eros Home Care Services Reviews (2)

8.5

Eros Home Care Services has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Eros Home Care Services has 2 reviews.

Overall Experience

  • 2
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Date Published

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Review from George C (Husband of Client) assisted by family/friend published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were punctual, caring. Care was always taken time over and they always made my wife smile. Excellent service.

Reply from JOSHY ABRAHAM, DIRECTOR at Eros Home Care Services

Thank you Brian for your kind words and choosing Eros Home Care Services. We will pass on this message to the Care Team. We were so happy that we could be of support to your wife. We are committed to providing person-centered care with dignity and privacy being the priority of our well-led team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Chris B (Husband of Client) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using various carers now for quite a few years. We were very fortunate to use Eros Home Care Services while on holiday this year. The service, friendliness and professionalism they afforded us was the best by far. We would gladly recommend them and look forward to using them again.

Reply from JOSHY ABRAHAM, DIRECTOR at Eros Home Care Services

Thank you for choosing Eros Home Care Services and for your kind comments which we will pass on to the Care Team. We were so happy that we could be of support to yourself and your wife to enjoy your holiday in Southport. We look forward to helping you in future. We are committed to providing person-centred care with dignity and privacy being the priority of our well-led team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Eros Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Eros Home Care Services is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Eros Home Care Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Eros Home Care Services

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Eros Home Care Services

What Type of Services does Eros Home Care Services offer?

Eros Home Care Services offers Home Care.

How many Carers does Eros Home Care Services employ?

Eros Home Care Services employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Eros Home Care Services to verify any information. View our terms and conditions. Eros Home Care Services has a Platinum Service – more info.