Haywood Homes

20 Union Street, Market Rasen LN8 3AA
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9.9 10 Reviews
  • Haywood Homes, Market Rasen
Haywood Homes gives people the care and support they need in the comfort of their own home.

Trained, compassionate staff help people by offering home care services such as help with personal care (showering, getting in and out of bed, getting dressed, going to the toilet).

Home care services can also include assistance attending appointments, assistance with medicine and help with household chores such as shopping, cleaning and preparing meals.

Providing physical support that includes household tasks and personal care. Maintaining optimal safety standards throughout client home and care environments, prioritising risk - reduction, health and hygiene.

Staff can also offer companionship, complex care and respite care.

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Care Provided by Haywood Homes

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Haywood Homes Ltd
  • Person in charge
  • Olivia Mpehla (Director/Registered Manager)

Funding & Fees Guide for Haywood Homes

  • Prices

  • Our Fees start from £28 per hour for visiting service.
    Live in care - £1050 per week
    Overnight care from £25 per hour
    Sleep in from £120 per night (10pm-8am)
    All other services will be discussed and costs agreed.

Haywood Homes Reviews (10)

9.9

Haywood Homes has a Review Score of 9.9 (9.875) out of 10, based on 10 reviews in the last 2 years. Over all time Haywood Homes has 10 reviews.

Overall Experience

  • 8
  • 2
  • 0
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Review from Nicky W (Mother of Client) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not thank the company enough for standing in last minute when care was needed for my daughter. The carer who attended was lovely. She carried out all her duties well, is very approachable with a caring bedside manner.

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Review from Iolanda F (Mother of Client) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are incredible!
They started during family crises (my son has severe autism, nonverbal and ADHD) and they provided us with first of all home safety, and emotional support and made our home look lovely again! We have great chats, laughs, and talk about life overall and carers are very invested
in learning to give the best support for our family.
They are part of our family now too and that was our aim as well!
Very flexible on shift hours. Good communication. Highly recommend!

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Review from N N (Mother of Client) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good carers. Coming on time. Take good care. Really like your family. I appreciate your honesty and kindness. I was very happy with your service and support. I really recommend it to anyone. Thank you.

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Review from D S (Client) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

From the beginning, I was stressed because I didn't know what it was like For a couple of days I was stressed and I was crying a lot didn't tell anyone because I didn't feel like it but I knew I would get help. 1st worker when he came was a Goat I mean the greatest of all time he helped me a lot of
course I respect him I helped as well. Other workers, I had a few problems because he had trouble understanding English and it was making me mad. I talked with the manager and of course, she helped she always helps when I have worries, and she is always by my side and I am as well. But overall it was good in here I'm so ever grateful they changed me from being in negative thoughts to All positive I'm the new changed lad I always wanted to be. Much love Dariusz

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Review from K W (Mother of Client) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My son very much enjoys and looks forward to his days out with his friends from Haywood Homes. I get regular updates and photos of what he has been doing. Overall I'm very satisfied with the care he is being provided.

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Review from Ann L (Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The two girls I have are very caring do anything for me especially one staff member who goes overboard, washing, doing laundry. The whole team are very helpful in washing, laundry, making meals, dishwasher, shopping going to the doctors and getting food shopping.

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Review from Gemma B (Mother of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Two carers met my son for the first time today he is nonverbal autistic and has ADHD, he interacted well with carers, as they put themselves out to get him to engage with them, he is hard to keep occupied but they managed it.

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Review from Marie T (Mother of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed some emergency and then ongoing care. Both myself and my child who is cared for have been treated with kindness and respect at all times. Very flexible and nothing is too much trouble. My child loves their carers and looks forward to them coming.

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Review from Roy J (Father of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had very good service from our child's personal assistant and the management. Really appreciated and a big relief to our whole family after some difficult weeks!
The carer is very attentive and friendly and our child is always happy with the care!
Thank you!

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Review from S M (Daughter of Client) published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Haywood Homes provided a wonderful carer; kind, compassionate, highly professional and experienced.
Our needs were understood from the point of enquiry and we are grateful for their support at a very sad and difficult time.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Haywood Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Haywood Homes is calculated as follows: ( (49 Excellents x 5) + (7 Goods x 4) ) ÷ 56 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Haywood Homes is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

Olivia

Olivia Mpehla

Job Title: Director/Registered Manager

Joined: 2022

Olivia's visionary leadership and commitment to excellence, have propelled Haywood Homes to the forefront of the industry.


Under her guidance, the organisation has flourished and gained a reputation for delivering outstanding care services.


Lindsay

Lindsay Roberts

Job Title: Registered Service Manager

Joined: 2023

Lindsay has an impressive background in health and social care and a wealth of experience in managing different care services, she is known for her person-centred approach and for providing positive outcomes, to empower the users of our services.


Frequently Asked Questions about Haywood Homes

What Type of Services does Haywood Homes offer?

Haywood Homes offers Home Care.

How many Carers does Haywood Homes employ?

Haywood Homes employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Haywood Homes to verify any information. View our terms and conditions. Haywood Homes has a Platinum Service – more info.