Radfield Home Care Bedford & Ampthill
Trinity Gardens, 9-11 Bromham Road,
Bedford
MK40 2BP
Charge prices are tailored to customers, following a care consultation.
Charge prices are tailored to customers, following a care consultation.
Contact the Radfield Team for more information
Radfield Home Care Bedford & Ampthill has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Radfield Home Care Bedford & Ampthill has 3 reviews.
Review from C E (Daughter of Client) published on 3 December 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Pam Kaur, Director at Radfield Home Care Bedford & Ampthill
Thank you so much for your kind words! Were thrilled to hear that our team has been able to support your parents in a way that makes a positive difference. Your recommendation means a lot to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J B (Client) published on 22 November 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Pam Kaur, Director at Radfield Home Care Bedford & Ampthill
Thank you for your feedback! We're delighted to hear that our team made you feel at ease and supported your independence. It's wonderful that we could help you maintain your lifestyle and enjoy outings.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D M (Daughter of Client) published on 22 November 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Pam Kaur, Director at Radfield Home Care Bedford & Ampthill
Thank you for sharing your experience! We're so pleased to hear that we could help your mum maintain her independence while providing the care and companionship she needed. It's an honour to support families like yours.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.0 (9.000) out of 10 for Radfield Home Care Bedford & Ampthill is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Radfield Home Care Bedford & Ampthill is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Radfield Home Care Bedford & Ampthill is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Owner / Director
Joined: 2023
Pam is an experienced care sector professional who began her care journey as a care assistant and is now an experienced care service manager. Now, Pam is using her impressive experience to provide an exceptional home care service to her local communities in Bedford.
Pam holds qualifications in Leadership, health and social care and has worked through challenging circumstances. The COVID-19 pandemic presented a major challenge for the UK care sector that Pam faced head-on.
Motivated by a desire to help older people lead fulfilling and happy lives, Pam has been inspired by how transformative quality care can be. Thanks to her in-depth experience, Pam understands that everybody’s needs and requirements are different and that exceptional care must be bespoke. She also knows that great care requires a holistic approach with input from the client, their loved ones and their healthcare professionals.
Job Title: Care Manager
Joined: 2023
We would like to introduce you to Joanne Lewis, Care Manager for Radfield Home Care Bedford & Ampthill. Joanne is responsible for the day-to-day running of the office and ensuring that the service is safe, caring, responsive, effective and well-led.
Joanne worked in a children’s residential home for 4 years followed by working in a hospital for mental health with adults for 2 years. She then spent 2 years in supported living services for all ages, and then a further 4 years in a joint supported living and residential setting focused on autism and challenging behaviour for adults over 18. Joanne soon moved into operations management for 2 years in a hospital mental health setting and the NHS, where she managed a team from various companies to support the elderly in their homes.
With her team management experience and many roles she has had in the care sector, Joanne can confidently and effectively provide care in the community for those needing assistance.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Bedford & Ampthill to verify any information. View our terms and conditions. Radfield Home Care Bedford & Ampthill has an Enhanced Service – more info.
