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Triage Care Services has a Review Score of 7.5 (7.500) out of 10, based on 1 reviews in the last 2 years. Over all time Triage Care Services has 1 review.
Review from Sam B (Husband of Client) published on 9 August 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Philip Yohuno, Registered Manager at Triage Care Services
Thank you for taking time to share your review. We are deeply honoured to have had the opportunity to care for your wife through to her last moments. Your kind words about our carers and their dedication mean the world to us. Our team strives to provide compassionate and professional care, and knowing that we met your expectations is incredibly rewarding. It was a privilege to support your wife and family during this time.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 7.5 (7.500) out of 10 for Triage Care Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.500 for Triage Care Services is calculated as follows: ( (3 Excellents x 5) + (3 Goods x 4) ) ÷ 6 Ratings = 4.5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Triage Care Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportThere are currently no awards/recognitions posted yet for Triage Care Services
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Triage Care Services to verify any information. View our terms and conditions. Triage Care Services has a Basic Service – more info.
