EliteNurse Home Support Services

61 Cranesbill Close, Cambridge CB4 2YQ
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8.0 2 Reviews
  • EliteNurse Home Support Services, Cambridge
EliteNurse Home Support Services is a small agency and this works to the clients' advantage. It allows the company to focus on providing personalised support to meet clients' unique needs. Offering individualised attention is at the heart of EliteNurse Home Support Services' approach to care and service. The journey is one of continuous growth, learning, and an unwavering dedication to improving the lives of those they serve and care for.

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Care Provided by EliteNurse Home Support Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • EliteNurse Research Nurse Consultancy Ltd
  • Person in charge
  • Nelisa Poshai (Manager)

Funding & Fees Guide for EliteNurse Home Support Services

  • Prices

  • Starts from £25/hrs

  • Please contact us for a bespoke package of care

EliteNurse Home Support Services Reviews (2)

8.0

EliteNurse Home Support Services has a Review Score of 8.0 (8.000) out of 10, based on 2 reviews in the last 2 years. Over all time EliteNurse Home Support Services has 2 reviews.

Overall Experience

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  • 1
  • 0
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Date Published

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Review from Andrew G (Son of Client) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care for my mother (91, confused, housebound, always a day-time appointment involving washing/changing/feeding and companionship) has always been very good as far as I am aware. She has nearly always been in a settled and happy mood when the visit is over. I cannot think of any shortcomings that I have
noticed. I am giving four stars for every category, and not five, not because I have any reservations about the care that Elite Nurse has provided, but just because I want to reserve five stars for exceptional care e.g. reacting to an emergency or an unforeseen problem, and so far that hasn't been tested. I would certainly recommend this company.

Reply from Nelisa Poshai, Manager at EliteNurse Home Support Services

Thank you for such a kind review. EliteNurse Home Support Services is honoured to be caring for your mom.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K S (Client) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Making sure that I was ok. Always being available. Helping me with walking outside. Very helpful and easy to talk about my health issues. Will always recommend to other people who need help. Helping me with tasks around the house. Treating me with respect and dignity.

Reply from Nelisa Poshai, Manager at EliteNurse Home Support Services

Thank you for your wonderful review it was an honour for EliteNurse Home Support Services to walk with you on your recovery journey!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for EliteNurse Home Support Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for EliteNurse Home Support Services is calculated as follows: ( (6 Excellents x 5) + (6 Goods x 4) ) ÷ 12 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for EliteNurse Home Support Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

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Nelisa Poshai

Job Title: Registered Manager

Joined: 2023

Nelisa is registered with the Care Quality Commission (CQC) as the registered manager and has ultimate responsibility for the well-being of our clients and staff.


She ensures that day-to-day services are efficient and in line with regulatory compliance standards.


Nelisa's vision is clear: to create a home care agency that prioritises compassion, dignity, and respect in every interaction. She believes that home care can be a lifeline for individuals and families. The goal of EliteNurse Home Support Services is to preserve independence, enhance quality of life, and provide peace of mind to our clients and their loved ones.


Tsungai

Tsungai Poshai

Job Title: Deputy Manager

Joined: 2023

Tsungai is the deputy manager for EliteNurse Home Support Services.


Tsungai is committed to taking on a visible leadership role and promoting our person-centred care values. She enjoys working closely with our clients and their loved ones and strives to go above and beyond in providing information, advice, and support to our clients and their families.


Frequently Asked Questions about EliteNurse Home Support Services

What Type of Services does EliteNurse Home Support Services offer?

EliteNurse Home Support Services offers Home Care.

How many Carers does EliteNurse Home Support Services employ?

EliteNurse Home Support Services employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact EliteNurse Home Support Services to verify any information. View our terms and conditions. EliteNurse Home Support Services has a Platinum Service – more info.