Delight Supported Living - Colchester

Weston Business Centre, Hawkins Road, Colchester CO2 8JX
Submit a Review
7.7 1 Review
  • Delight Supported Living - Colchester, Colchester
Delight Supported Living strongly believe that everybody has the right to live with dignity and independently in the comfort of their own homes. As a trusted domiciliary care provider, they are proud to commit to deliver high-quality and personalised care services which cater to the specific needs of each individual that they care for.

Delight Supported Living are able to assess and deliver their care services in Colchester, Wivenhoe, Tiptree, Manningtree, Harwich, Clacton-on-Sea, and many other surrounding areas. They ensure that their community receives the assistance and companionship that they need, wherever they call home. Delight are able to offer a range of care solutions, including personal care, companionship visits, medication support, meal preparation, household tasks and many more.

Your well-being is the priority! Whether you or a loved one require care, whether it be short-term or long-term, Delight are here to provide peace of mind every step of the way. Contact them today, either via the website or by calling them to learn more about how they can support you or your family.

Show Delight Supported Living - Colchester on the Map

Care Provided by Delight Supported Living - Colchester

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Pamela Ilie (Manager)

Funding & Fees Guide for Delight Supported Living - Colchester

  • Prices

  • Our hourly rate is £27.24, per carer, per hour.

Delight Supported Living - Colchester Reviews (1)

7.7

Delight Supported Living - Colchester has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years. Over all time Delight Supported Living - Colchester has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
1
1
1
0

Review from D B (Husband of Client) assisted by family/friend published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provides me with the help I need. Have asked for earlier morning visits but so far nothing available.

Reply from Olivia Hewitt, Care Coordinator at Delight Supported Living - Colchester

Thank you so much for your feedback; we are delighted to be providing care for your lovely wife. We are actively looking into providing earlier morning visits and will implement them as soon as we have the capacity to do so. Your support and patience mean the world to us!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.7 (7.667)

Overview of Review Score

The Review Score of 7.7 (7.667) out of 10 for Delight Supported Living - Colchester is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Delight Supported Living - Colchester is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Delight Supported Living - Colchester is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (5)

Pamela

Pamela Ilie

Job Title: Branch Manager

Joined: 2024

"I have been the Colchester Branch Manager since November 2024, bringing 6 years of experience in the care sector.


I am very passionate about making people happy, it makes me happy to see the gratitude in my clients' eyes."


Isabel

Isabel

Job Title: Services Manager

Joined: 2022

"I have been the Services Manager for Delight Supported Living for just under 3 years now, and I absolutely love the company.


I have great self-satisfaction from helping clients achieve their goals, but my absolute favourite part of the job is meeting new people."


Justin

Justin

Job Title: Operations Controller

Joined: 2023

"I have been working in Delight Supported Living as an Operations Controller since March of 2023.


I really enjoy working with different people and getting to know their unique characters, which is my favourite part of working in my role. I love to have a good laugh with my colleagues and clients."


Olivia

Olivia Hewitt

Job Title: Care Coordinator

Joined: 2024

"I have been working in the care sector for just over 3 and a half years, and I absolutely love my job! I started my career as a care worker, travelling to each client's home to provide their care.


My favourite thing about my job is chatting with my clients to learn all about their lives, and I always feel proud whenever I can put a smile on a client's face. Care work is very rewarding!


In May of 2023, I first began my career as a Care Coordinator, and I have been with Delight Supported Living since November of 2024."


Norman

Norman

Job Title: Team Leader

Joined: 2022

"I have been working at Delight Supported Living since April 2022. I began working as a Support Worker and worked my way up to Care Coordinator in early 2023.


I take great pride in contributing to positive changes in the lives of our clients and their families."


Frequently Asked Questions about Delight Supported Living - Colchester

What Type of Services does Delight Supported Living - Colchester offer?

Delight Supported Living - Colchester offers Home Care.

How many Carers does Delight Supported Living - Colchester employ?

Delight Supported Living - Colchester employs 34 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Delight Supported Living - Colchester to verify any information. View our terms and conditions. Delight Supported Living - Colchester has a Premium Service – more info.