Mavin Care Ltd

3 Kestrel House, Knightrider Street, Maidstone ME15 6LU
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9.8 9 Reviews
  • Mavin Care Ltd, Maidstone
Mavin Care Ltd is committed to providing a high level of bespoke care to each and every client. This is achieved by establishing a strong understanding of the unique needs of every client, ensuring everyone is treated with respect and dignity.

Respect, responsiveness and transparency are at the heart of Mavin Care Ltd and the service provided to service users and their loved ones.

Care Provided by Mavin Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Mavin Care Ltd
  • Person in charge
  • Uzezi Okpoudhu (Manager)

Funding & Fees Guide for Mavin Care Ltd

  • Prices
  • From £16.55- £23.20


  • We understand the importance of finding a high quality service that meets both the needs and budget of individuals, hence we offer affordable rates at Mavin Care Ltd.


9.8

Mavin Care Ltd has a Review Score of 9.8 (9.842) out of 10, based on 9 reviews in the last 2 years. Over all time Mavin Care Ltd has 9 reviews.

Overall Experience

  • 8
  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The manager and the team were absolutely fantastic, their attention to detail and calm approach made my grandmother's experience the best it could possibly be, I know she felt safe and relaxed in their care.
I would like to wholeheartedly thank him and his team and wish them all the best in the future,
I will be thanking them personally soon too!

Reply from Uzezi Okpoudhu, Manager at Mavin Care Ltd

Thank you so much for your kind words and thoughtful feedback. We are truly grateful for your appreciation of our team's efforts in caring for your grandmother. Ensuring that she felt safe, comfortable, and well cared for was our top priority, and it means a lot to hear that we made a positive difference in her experience.Your heartfelt thanks mean the world to us, and we look forward to seeing you soon. Wishing you and your family all the very best.


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Overall Experience  Overall Experience 5.0 out of 5

We have had Mavin care since December 2024 and myself my sister and my mother who is there Client, have been very impressed with the carers and the care they have provided. They are courteous kind caring and above all professional.
They have maintained sending the same carers into my mother as they
knew following her stroke having the same face would help ease her into excepting the care .
I didn't think I would be able to trust carers to look after my mother but I have been proved wrong they do an excellent job and I no longer need to check things as often as I did and they call me if there is any slight issue . We will be staying with them for a long time we hope and have no plans to change a 5 star approach to care.

Reply from Uzezi Okpoudhu, Manager at Mavin Care Ltd

Thank you so much for your thoughtful and heartfelt review. We truly appreciate you taking the time to share your experience with Mavin Care. It means a lot to us to know that you, your sister, and your mother have been impressed with the care we provide. Our team is dedicated to delivering compassionate, professional, and person-centered care, and we are delighted to hear that our approach has helped your mother feel comfortable and supported. Continuity of care is something we prioritise, so we are glad that maintaining the same carers has made a positive difference in your mother's journey. Knowing that we have earned your trust is incredibly rewarding, and we will continue to provide the highest standard of care to meet your expectations. We are grateful to have the opportunity to support your mother and look forward to continuing this partnership for a long time to come. If there's ever anything more we can do, please don't hesitate to reach out.


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Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the service provided. After starting with the out-of-hospital care service, it was such a relief to have one named carer for my dad on all but the days off, a consistent time, and a service that is responsive to our needs rather than being told what we have to have. Having a named
carer helps my dad with consistency, he knows who is coming and what to expect. He requested a male carer, which Mavin Care could provide, and he is very quiet, respectful, kind and caring towards my dad. It is hard having to admit strangers into your home, but Mavin Care has made it as easy as possible.

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Overall Experience  Overall Experience 4.0 out of 5

I cannot recommend Mavin Care highly enough. They came to my rescue at such short notice when my Mum needed care. Within days there was a vast improvement in Mum's condition. The carer was very professional, caring and considerate and Mum loved her visits. Mum can be a very stubborn lady but listened
and took the advice the carer gave to aid her recovery. 2 weeks later and Mum looks better and is much more mobile than I've seen her for ages, thanks to the care that she gave.
Would definitely use your service again if needed and definitely recommend you to others. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was initially very reluctant to agree to carers supporting her in her home when our father had to be admitted to hospital. However, she was soon singing the praises of her wonderful carers, and the family gained tremendous peace of mind knowing that she was being regularly looked after and
that her care needs were being met. On several feedbacks, staff from Mavin Care went above and beyond their contractual obligations, such as staying with her for several hours until paramedics arrived after a fall. I have no hesitation in recommending the team at Mavin Care.

Reply from Uzezi Okpoudhu, Director at Mavin Care Ltd

Thank you for the positive feedback; we will pass it on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Mavin Care has effectively fulfilled the service we needed. The caregiver performed her responsibilities with excellence, respect, dignity, caring, and passion and the manager has been exceptionally supportive throughout our engagement.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing!
Their carers were all excellent so kind caring and professional. They always go above and beyond to provide the right carer to fit into the family dynamics. They were a great support to my friend and also to me in his final days. An amazing company that I cannot recommend highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

My experience with Maven Care Ltd has been outstanding. Their personalized care, professionalism, and reliability set them apart. From personal care to companionship, they excel in meeting clients' needs with compassion and expertise. Highly recommend!

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Overall Experience  Overall Experience 5.0 out of 5

The carers were warm and paid attention to my sister. She couldn't stop talking about how they were always gentle with her. I would definitely recommend them.
They are professional and courteous towards their clients.

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Current Review Score: 9.8 (9.842)

Overview of Review Score

The Review Score of 9.8 (9.842) out of 10 for Mavin Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.942 for Mavin Care Ltd is calculated as follows: ( (49 Excellents x 5) + (3 Goods x 4) ) ÷ 52 Ratings = 4.942

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Mavin Care Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Uzezi

Uzezi Okpoudhu

Job Title: Registered Manager

Joined: 2023

As the Registered Manager at Mavin Care Ltd, Uzezi embodies the commitment to excellence and compassion that defines our approach to domiciliary care. With a profound dedication to enhancing the quality of life for our service users, Uzezi brings a wealth of experience and a deep-seated passion for care to his role.


Uzezi's journey into the care sector was inspired by a personal experience that showcased the transformative power of home care. Witnessing the positive impact of domiciliary care on his grandmother's well-being ignited his passion for the field. This personal connection drives his unwavering commitment to delivering exceptional care services that promote independence, dignity, and happiness.


Throughout his career, Uzezi has demonstrated exceptional leadership and management skills, guiding his teams with a blend of empathy, professionalism, and innovation. His robust background in domiciliary care has equipped his with a comprehensive understanding of care management.


Uzezi's personal attributes further enhance his effectiveness as a Registered Manager. His compassionate and empathetic nature ensures a person-centered approach to care, focusing on the well-being and individual needs of each service user. His organisational skills guarantee meticulous planning and efficient execution of care delivery, while his excellent communication abilities foster trust and collaboration among service users, families, caregivers, and healthcare professionals.


In his role at Mavin Care Ltd, Uzezi's vision is to create an environment where service users feel valued, respected, and supported. He is dedicated to embracing innovation, enhancing service quality, and nurturing a culture of excellence among caregivers. Uzezi's goal is to ensure that every individual receiving care from Mavin Care Ltd experiences the highest possible quality of life, with dignity and independence.


With a proven track record of success in the domiciliary care industry, Uzezi is committed to leading Mavin Care Ltd in making a positive and lasting impact on the lives of our service users and their families.


Frequently Asked Questions about Mavin Care Ltd

What Type of Services does Mavin Care Ltd offer?

Mavin Care Ltd offers Home Care.

How many Carers does Mavin Care Ltd employ?

Mavin Care Ltd employs 23 carers.