The Care Professionals

The Brook, Mole Hill Green, Great Dunmow CM6 3JP
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9.8 8 Reviews
  • The Care Professionals, Great Dunmow
The Care Professionals is a family run independent company located. The service is owned and managed by Registered Nurses who have all held senior management roles within adult social care.

The Care Professionals concentrates on you and your loved one, it is their aim to ensure that outstanding care is provided to the community.

The Care Professionals has an extensive range of services and packages that can be tailor made to your specific requirements, whether that be a package of care at home or support to find an appropriate placement.

Located in Essex, The Care Professionals covers Great Dunmow, Braintree and North Chelmsford.

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Care Provided by The Care Professionals

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • The Care Professionals (Essex) Ltd
  • Person in charge
  • Clare Collar (Manager)

Funding & Fees Guide for The Care Professionals

  • Prices

  • From £29.50 per hour

The Care Professionals Reviews (8)

9.8

The Care Professionals has a Review Score of 9.8 (9.779) out of 10, based on 8 reviews in the last 2 years. Over all time The Care Professionals has 8 reviews.

Overall Experience

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Review from Jacqueline F (Daughter of Client) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager has assembled a super team of reliable, professional and very caring staff who make daily evening visits (and 4 mornings per week) to see my 91-year-old Mum provide not only trained practical help with her personal care but also social and emotional support to allay her long-term anxiety
and other challenging Parkinson's Disease symptoms. The Team seems to have achieved the perfect balance that their name suggests, of top-class support professionally, respectfully and truly caringly delivered. We feel blessed to have them so involved in Mum's life. Thank You.

Reply from Clare Collar, Manager at The Care Professionals

Thank you for your wonderful review, we are so pleased to be able to support your Mum, my very best wishes to you both


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Review from Gregory C (Client) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As I write this review, my eyes are filling up with tears, with the wonderful kindness, the wonderful care, and the wonderful heartwarming emotional support, as these absolute amazing ladies have filled my life with utter joy, as I gave a loved one that same loveliness as I am receiving now, because
my personal life now is just like a beautiful summer day, and this is how these kind ladies have changed it around completely, if only I could pull down the stars in summer sky for each of them, which I certainly would, as this is also how I am feeling now, which is just like a flower in bloom, because of the precious help and support from these incredible ladies, as they have transformed me, from how I was feeling then, to how I am now, as I will never be alone in my life ever again. So, thank you ladies for your lovely patience and understanding with me, as I can't rush around now, so once again, I thank you so much bless all of you, as you are all exceptionally professional.

Reply from Clare Collar, Manager at The Care Professionals

Thank you so much for your wonderful review, it is so great to see what a difference our service has made to you, we are so pleased, my very best wishes


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Review from Penelope M (Daughter of Client) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was struggling with a shoulder injury and sciatica and needed help on a daily basis with lifting, hanging up washing, changing sheets and other similar jobs. Care Professionals came daily for half an hour and made a huge difference to her self-confidence. She has now recovered sufficiently not to
need them for the time being. However, she and her family are very happy to have found and met the empathetic, friendly, professional and 'can do' manager of the Care Professionals and her carefully selected team of 'ladies' because we now know where to turn when Mum finds herself needing more assistance in years to come. Mum is 89. Many thanks to all.

Reply from Clare Collar, Manager at The Care Professionals

Thank you so much for your lovely review, it was a pleasure to help Mum when she needed us.


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Review from Lynn E (Daughter of Client) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having just recently started to have a carer to visit my mum, I was a little apprehensive. However, I didn't need to worry. Her care has been amazing. Her main carer is always happy and enters the house with a big smile and a warm greeting which puts my mum at ease. I cannot fault her! Thank you.

Reply from Clare Collar, Manager at The Care Professionals

Thank you so much for your lovely review, we really do love visiting your Mum.


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Review from Alison W (Daughter of Client) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Care Professionals were a godsend and helped us at very short notice. From the first meeting, the manager and her team provided an amazing service supporting our mother and the family. Coming from a nursing background, they are adept, kind, caring and extremely knowledgeable, which is reassuring.
Although sadly we only had their help for a short time, their level of professionalism is obvious and, we feel, a cut above the rest. We highly recommend The Care Professionals.

Reply from Clare Collar, Manager at The Care Professionals

Thank you so much for the wonderful review, it was our pleasure to support your mother and the family.


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Review from Linda D (Daughter of Client) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care Professionals have been amazing and I cannot recommend them highly enough. They have been extremely professional, caring, compassionate and practical. They have been exceptional in caring for Dad's personal, social, and emotional needs from day one. They always have Dad's best interests at heart
and have taken the time to really get to know Dad. Thank you Care Professionals.

Reply from Clare Collar, Manager at The Care Professionals

Thank you so much for your kind words, I will pass your comments onto the team.


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Review from Heather W (Daughter of Client) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been so impressed with the manager and her team. Professional, approachable, and flexible from the start. The level of care and understanding they have demonstrated towards our dad has been outstanding. He has recently been widowed and they have supported his emotional needs along with his social
requirements. Would highly recommend this company and would be happy to give a more detailed reference to anyone that requires it. Another staff member must also be highlighted and commended for her individual attention to our dad.

Reply from Clare Collar, Manager at The Care Professionals

Thank you so much for your wonderful review we really appreciate feedback, and I have shared your lovely comments with the team.


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Review from P T (Son of Client) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care professionals have simply been a lifesaver for my family looking after my late mother and now my father. If you expect the highest standards of care this is the company to use. Engaging, listening, caring and very professional with excellent leadership. It has been a challenging time for my
parents and the care professionals were there to support Mum and Dad. I highly recommend their service.

Reply from Clare Collar, Manager at The Care Professionals

Thank you so much for your kind words, your mum will be missed. We are so pleased to be able to help care for your father now.


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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for The Care Professionals is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.979 for The Care Professionals is calculated as follows: ( (47 Excellents x 5) + (1 Goods x 4) ) ÷ 48 Ratings = 4.979

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Care Professionals is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about The Care Professionals

What Type of Services does The Care Professionals offer?

The Care Professionals offers Home Care.

How many Carers does The Care Professionals employ?

The Care Professionals employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Care Professionals to verify any information. View our terms and conditions. The Care Professionals has an Enhanced Service – more info.