Bluebird Care Leeds South

Suite 30, Sugar Mill Business Park, Oakhurst Avenue, Leeds LS11 7HL
Submit a Review
6.0 2 Reviews
  • Bluebird Care Leeds South, Leeds
Bluebird Care Leeds South provides high quality home care across Leeds, and they know that there is no place like home! Bluebird Care's services support you to maintain your chosen lifestyle, keeping you in control, providing you with the care you want, where and when you want it. The team are experts in keeping their customers safe, healthy and happy, within the comfort of your own home!

Bluebird Care has 20 years experience as a leading Home Care provider, redefining the meaning of expert care by prioritising the wellbeing of your loved one, transforming homes into havens, and fostering independence with a personal touch. When people live in their own homes and receive Bluebird Care’s services, they can keep to their own familiar routines, enjoy their garden and sit with their pets in their favourite armchair. Customer’s families and friends can be reassured in the knowledge that they are safe and well cared for.

The Care Professionals at Bluebird are highly trained to deliver outstanding personalised care, going beyond the basics to create nurturing environments for everyone to thrive in. They ensure peace of mind, transparent communication, and will make sure they deliver what they say, on time, going above and beyond for the needs of the customer.

The team are very capable of looking after complex needs and enhanced care, putting appropriate training and support in place. The Live In Care service is also popular, as a suitable care professional lives in the customer's home to enable you to stay healthy, safe, and in the comfort of your own home!

With kindness and compassion, their highly-trained and trusted team delivers bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keeps customers being themselves, doing the things they love, safe in the comfort of their own home.

Show Bluebird Care Leeds South on the Map

Care Provided by Bluebird Care Leeds South

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Michelle Cooper (Manager)

Funding & Fees Guide for Bluebird Care Leeds South

  • Prices

  • £25 per hour

Bluebird Care Leeds South Reviews (2)

6.0

Bluebird Care Leeds South has a Review Score of 6.0 (6.000) out of 10, based on 2 reviews in the last 2 years. Over all time Bluebird Care Leeds South has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 1

Date Published

2
0
1
2
0

Review from J L (Son of Client) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Very disappointing service. We contacted Bluebird South Leeds to support my mum at home after surgery. Contact was easy and the positive response was swift. Service started the day after the home visit and care needs assessment. They said they could deliver what Mum asked for. Five hours after the
first morning visit they contacted us to say that the original carer was no longer available, that the agreed hours would have to change and that only male carers were available on weekends and evenings, contrary to Mum's wishes. None of this was said prior to the service starting. Mum was upset and we had no alternative but to cancel, with no time to make alternative arrangements. We feel strung along and then let down at the very last minute. Think twice before using Bluebird Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Katherine F (Wife of Client) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care supports my ex-husband to be more independent; they have helped him to maintain his mentally healthy environment and recently supported him in redecorating the lounge; it looks better now than it ever has, and he is in such a better mental state. Although he remains under the well-being
team at the hospital and continues to receive treatment from them, he is so much more positive in life of late.

Reply from Awais Siddique, Managing Director at Bluebird Care Leeds South

Dear Katherine, Thank you very much for your kind words. We really appreciate you continuing to choose Bluebird Care and are thrilled at the progress he has made and the independence he has retained. Have a lovely Christmas!
Bluebird Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 6.0 (6.000)

Overview of Review Score

The Review Score of 6.0 (6.000) out of 10 for Bluebird Care Leeds South is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.000 for Bluebird Care Leeds South is calculated as follows: ( (6 Excellents x 5) + (6 Very Poors x 1) ) ÷ 12 Ratings = 3

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Leeds South is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Michelle

Michelle Cooper

Job Title: Registered Care Manager

Joined: 2023

Michelle is an experienced and highly qualified Health and Social Care Manager, with many years of experience in delivering care driven by her outstanding care methods and values. 


Michelle joined Bluebird Care Leeds South as a Registered Manager. Her skills and values will ensure that our customers have true person-centred care delivered at the highest quality.


Michelle Says: "Having had a first-hand experience of needing care personally, I know the importance of having someone around that you can trust. I know what outstanding care looks like, and commit to promoting this in Bluebird Care. Our team of Care Professionals deliver upon the highest standards, and we are here to make sure we always excel."


Michelle's role puts her in an excellent position to lead our team here at Bluebird Care. Michelle is qualified to deliver training, supervision, and bespoke training clinics to our teams to ensure we can follow best practices and adhere to the latest guidelines. 


Frequently Asked Questions about Bluebird Care Leeds South

What Type of Services does Bluebird Care Leeds South offer?

Bluebird Care Leeds South offers Home Care.

How many Carers does Bluebird Care Leeds South employ?

Bluebird Care Leeds South employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Leeds South to verify any information. View our terms and conditions. Bluebird Care Leeds South has a Platinum Service – more info.