Homelium Hampshire

Arena Offices, Threefield House, Threefield Lane, Southampton SO14 3LP
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9.8 9 Reviews
  • Homelium Hampshire, Southampton
Homelium Hampshire aims to support your family with devotion and respect. They invest time in getting to know your wishes, so that every individual's needs are both heard and understood - no request is beyond reason!

Services encompass a range of offerings; if there’s something you need that isn't already provided, just ask – the team would be delighted to find out how best they can assist.

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Care Provided by Homelium Hampshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Samantha Harder (Registered Manager)

Funding & Fees Guide for Homelium Hampshire

  • Prices

  • Pricing starts at £17 depending on the length of time.

  • Please call or email us to get more detailed information as this depends on the care being delivered.

Homelium Hampshire Reviews (9)

9.8

Homelium Hampshire has a Review Score of 9.8 (9.826) out of 10, based on 9 reviews in the last 2 years. Over all time Homelium Hampshire has 9 reviews.

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Review from Margery G (Client) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care I receive from Homelium. I have regular carers coming in every day and have such a good relationship with them all. They accommodate my call times due to my needs and always have. I would recommend this company to anyone looking for home care.

Reply from Annie Syed, Director at Homelium Hampshire

Thank you so much for your kind words and recommendation! We're thrilled to hear that you have a great relationship with our carers and that we've been able to meet your needs with flexible call times. Your satisfaction means everything to us, and we truly appreciate your trust in Homelium.


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Review from Anna T (Daughter of Client) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to the team and especially to my Mum's regular carer for their kindness and support. Everyone we have had contact with has been friendly, caring and considerate. I always know when to expect a visit and my mum has been looking forward to seeing her carer.

Reply from Annie Syed, Director at Homelium Hampshire

Hi Anna, we are so grateful that you took the time to give us this review. It's heartwarming to hear that you've been happy with our service and the carers and that Mum is always happy to see our team. I will let the team in Hampshire know of your amazing feedback. Thank you!


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Review from D A (Partner of Client) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using this company for over a year and we can not express how lovely the people are. They come in and do what's needed and always ask if anything else we would like to do. The staff who come here are so polite and friendly and nothing is too much for them. The best care team we have had
in a long time and so glad we have them because we know them and they know us well now, and again nothing is too much for them to help out with anything.

Reply from Annie Syed, Director at Homelium Hampshire

Thank you so much for your kind words, it's an absolute pleasure to hear how the staff are providing you with a service that you're happy with. I will be sure to pass everything you've said on to your care team!


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Review from J G (Daughter of Client) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the service very good. One member of staff in particular is very attentive and had a nice friendly personality. However, they are all very pleasant and I would recommend this company to family and friends.

Reply from luke roe, Marketing Executive at Homelium Hampshire

Thank you so much for taking the time to leave a review. We are glad to hear our carers continue to provide attentive and excellent levels of care.


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Review from C S (Wife of Client) published on 6 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the service in general very good, particular those individuals who have a lot of experience dealing with with dementia. They are all crating and some go beyond the personal care too in making sure we are both ok as possible.

Reply from Annie Syed, Director at Homelium Hampshire

Thank you for your kind words, we really do take pride in providing a bespoke service to all of our clients. I am happy to hear you feel our carers go beyond for your husband and yourself too! We will pass this on to the manager and the team.


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Review from Chris H (Client) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great team, always treated with great care and understanding. I enjoy every one of their visits.

Reply from Sam Harder, Director at Homelium Hampshire

Dear Chris, thank you for your lovely feedback. I know all the carers enjoy coming in to see you. Thank you for being part of the Coastal family. Kind regards, Director.


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Review from Mark K (Client) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service Coastal Care provide. I find them very efficient and diligent. I would highly recommend them. The carers are very helpful, punctual and polite at all times. Management try very hard to sort any problems if any problems accure.

Reply from Sam Harder, Director at Homelium Hampshire

Thank you for your lovely feedback. It is a joy coming in to support you. You will always have a place in the Coastal Care Family. Thank you for being part of our Journey and putting a smile on all the carer's faces when they visit you along with them putting a smile on your face, that is what care is all about. Kindest Regards


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Review from Sarah B (Daughter of Client) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Coastal Care South. I have total peace of mind that the carers treat my mum as if she were their own family. It is good that it is a small team so Mum always knows the carer. Communication is great, and the manager and team are very accommodating to Mum's needs.

Reply from Sam Harder, Director at Homelium Hampshire

Thank you for your lovely feedback. It is an absolute pleasure coming in to support mum. Yourself and mum are part of the Coastal Care South family and we love having you as part of our journey ensuring clients get treated as if they were our family member, this is what care is all about.
Kindest regards
Sam


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Review from Steven S (Client) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really over the moon with the care I've received. The manager and her colleagues are absolutely brilliant. I couldn't fault them. They know I have difficulties so they are very understanding of that. All the carers are lovely polite friendly and most of all, very helpful. I found things hard until
the manager and everyone stepped in to help me. I would highly recommend this care company for the help you need. They have become part of my life and I adore every single one of them. I definitely wouldn't be where I am without them. If you or a family member needs care. Please go to Coastal Care and all the carers. You won't be disappointed.
I am so happy with all the help I have received.

Reply from Sam Harder, Director at Homelium Hampshire

Thank you for your lovely review and kind words. It’s our pleasure coming in to help you and we are happy to hear we have had a positive impact on your life making things easier for you, that’s what we strive to do. Thank you for being a valued client at Coastal Care South.
Kindest regards.


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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Homelium Hampshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Homelium Hampshire is calculated as follows: ( (50 Excellents x 5) + (4 Goods x 4) ) ÷ 54 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Homelium Hampshire is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Samantha Harder

Job Title: Director

Growing up, I found inspiration in my mum; a nurse who’s saved lives- including one right in front of me! Her passion for making a difference fueled my desire to follow in her footsteps. My journey in care started at age 17, and 15 years later I’m more in love with my role than ever. Now, a proud Director of Homelium.


My favourite thing about what I do is the people! I love to meet new people and engage with them. I take pride in the happiness we bring to our clients, knowing I am making a positive impact in their lives. I hold my level 5 in leadership and management which is also one of my biggest achievements. This gave me the confidence to lead a fantastic team and build our happy clientele.


Outside of work, I’m an avid traveller who cherishes moments near water and in nature. I love holidays, seeing new places and trying new foods! If you catch me at karaoke, beware of my rendition of “Dancing Queen”- it’s all in good fun until the morning after!


Frequently Asked Questions about Homelium Hampshire

What Type of Services does Homelium Hampshire offer?

Homelium Hampshire offers Home Care.

How many Carers does Homelium Hampshire employ?

Homelium Hampshire employs 32 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Homelium Hampshire to verify any information. View our terms and conditions. Homelium Hampshire has a Platinum Service – more info.