GoodOaks Homecare - Horsham & Crawley

3A Kings Court, Harwood Road, Horsham RH13 5UR
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9.0 3 Reviews
  • GoodOaks Homecare - Horsham & Crawley, Horsham
GoodOaks Homecare -Horsham & Crawley gives people the care and support they need in the comfort of their own home.

Trained, compassionate staff help people by offering home care services such as help with personal care (showering, getting in and out of bed, getting dressed, going to the toilet).

Home care services can also include assistance attending appointments, assistance with medicine, help with household chores such as shopping, cleaning and preparing meals.

Care Provided by GoodOaks Homecare - Horsham & Crawley

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Marilou Apa (Manager)

Funding & Fees Guide for GoodOaks Homecare - Horsham & Crawley

  • Prices
  • Visiting homecare cost: our homecare visits start from as little as £19 for half an hour.


    Live-in homecare cost: our live-in care services start at £1,050 per week for care of a single adult.


    Night care cost: night support normally is between 10pm to 7am, and generally starts from £130 per night.


  • Please see our starting prices for homecare in Horsham and Crawley below. For a more precise quote, contact our lovely office team.


GoodOaks Homecare - Horsham & Crawley Reviews (3)

9.0

GoodOaks Homecare - Horsham & Crawley has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time GoodOaks Homecare - Horsham & Crawley has 3 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I organised care for my father in law. I chose Goodoaks after speaking to the manager, I was impressed by her care and knowledge. Pop's carer was lovely, very caring, and very patient with an elderly gentleman with Dementia and mobility problems. After several hospital admissions, Pop is now going into
full time care, but I won't hesitate to recommend the team at Goodoaks.

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Overall Experience  Overall Experience 5.0 out of 5

The review is very well-managed and most reliable. The carers are of the highest quality and really enjoy their work. They take a real interest in the patients they are dealing with. Keep up the good work.

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Overall Experience  Overall Experience 5.0 out of 5

The lady was very attentive to me when I was feeling unwell and I am very pleased with how she did her work. She is very kind.

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Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for GoodOaks Homecare - Horsham & Crawley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for GoodOaks Homecare - Horsham & Crawley is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for GoodOaks Homecare - Horsham & Crawley is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (5)

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Meet the Team (1)

Marilou

Marilou Apa

Job Title: Director and Registered Manager

Joined: 2023

“We are very excited for the opportunity to share our knowledge and passion and are committed to excellent practice in everything we do.”


Frequently Asked Questions about GoodOaks Homecare - Horsham & Crawley

What Type of Services does GoodOaks Homecare - Horsham & Crawley offer?

GoodOaks Homecare - Horsham & Crawley offers Home Care.

How many Carers does GoodOaks Homecare - Horsham & Crawley employ?

GoodOaks Homecare - Horsham & Crawley employs 5 carers.