Visiting care from £28.95 per hour & Live-in care from £1,295 per week
Nurseplus Care at Home Crawley has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Nurseplus Care at Home Crawley has 1 review.
Review from A E (Client) published on 13 December 2023
Submitted via Website •
Report
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Nurseplus Care at Home Crawley is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Nurseplus Care at Home Crawley is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Nurseplus Care at Home Crawley is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2023
I have been working in Health and Social Care for 16 years in services covering Elderly and Palliative Care, Domiciliary, Live and Complex Care. For the last 3 years, I have been involved in the support of Children and Young Adults with complex needs including Autism, ADHD, Cerebral Palsy and other Physical Disabilities. I joined Nurseplus in 2023 and I have held my Leadership & Management qualification for 12 years.
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