Axis Care Leigh Office

41 Scott Street, Leigh WN7 5AL
Submit a Review
9.9 13 Reviews
  • Axis Care Leigh Office, Leigh
Axis Care is unique in ensuring they provide their caring with love. Carers are well-trained to provide quality person-centred care. Services include home care and support services, companionship, respite care, palliative care, dementia, stroke care and 24 hr live-in care, all aimed to ensure that service users are safe and independent.

Their bespoke support is tailored to assessed needs, and they work collaboratively with service users and their support networks to deliver targeted interventions and appropriate pathways that promote overall well-being and welfare for every individual.

Show Axis Care Leigh Office on the Map

Care Provided by Axis Care Leigh Office

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Chidinma Ogunna-Amaeze (Manager)

Axis Care Leigh Office Reviews (13)

9.9

Axis Care Leigh Office has a Review Score of 9.9 (9.857) out of 10, based on 13 reviews in the last 2 years. Over all time Axis Care Leigh Office has 13 reviews.

Overall Experience

  • 12
  • 1
  • 0
  • 0
  • 0

Date Published

13
3
13
13
0

Review from Carl M (Son of Client) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service from the team. The staff are always polite and helpful.
The team are punctual and reliable and gives notice if there are any issues e.g. calling ahead during bad weather (snow) to advise will be a bit late (to be expected, as the road conditions were very poor.
The care coordinator
is proactive and always available to discuss any concerns or issues.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you for the kind words Carl, we will continue to do our best to ensure quality care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Gillian H (Daughter of Client) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the care given was outstanding. Your carers were so thoughtful and respectful towards my mum. They were always so friendly and very happy. My mum was complex but your staff took onboard everything I discussed with them what needed to be done on a daily basis. They were very empathetic and showed
concern when things were not right with Mum, sadly Mum passed away but I was grateful that you gave her the best care she so well deserved.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you Gillian. It was our pleasure and indeed a privilege to look after your mum during her last days, she was ever so nice and cheerful. May her soul rest in peace.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Carly H (Granddaughter of Client) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Axis Care Group were contracted to care for my Grandad when he needed end-of-life care at home. Every member of staff that attended was very caring and professional, always smiling, happy and considerate of my Grandads needs.
Staff would drop me a text or call should they need anything or leave a little
note. They were excellent at personal care and hygiene, general tidying and even laundry. Fantastic carers and company and would not hesitate to recommend them. Thank you.

Reply from Christian Iboroma, Coordinator at Axis Care Leigh Office

Thank you so much for your kind words. These inspirational words are the energy that drives us as a team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R G (Daughter of Client) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, helpful, efficient, and most importantly reliable. I'm completing this with my dad who sees the carers daily, who care for my mam and the ratings are his. From my perspective, I had 100% piece of mind when my dad needed to go to hospital as the care group provided immediate overnight care
for a few nights.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you for the feedback, it is well appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T B (Daughter of Client) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad's carers are so friendly. helpful and caring. He is well looked after and his home is always clean and tidy. I'm kept up to date with all that is going on in my dad's life. They provide a great service.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you so much this is well appreciated!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Louise B (Granddaughter of Client) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AXIS Care has been providing care for my Gran for a while now and has always been fabulous. The respect and dignity all of the carers have shown my Gran is amazing. In particular, I would like to say how outstanding a carer in particular is with communication in letting me know when my Gran is feeling
unwell. An example of this is last Sunday morning when my Gran became unwell and that carer alerted me to this and stayed longer than scheduled to sit with her whilst I travelled to my Gran as I do not live close by. That carer had to at some point go to her other clients so kindly arranged for another carer to sit with my Gran until I arrived. The other carer kindly sat with my Gran reassuring her until I arrived. A shining example of 2 carers going above and beyond for their clients and the client's families. I can't thank them enough and know my gran is in safe hands with this company. I highly recommend them.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you for this lovely feedback, it's well appreciated and we will pass the special mention to the carers.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Norma M (Client) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff have been polite and kind.
They help me get in and out my shower and hold me tight so I don't fall. They help me dry my hair and help me get dressed.
They always ask me if there is anything else they can do. I asked them to put the towels in my washing machine. Your staff that I have
met have done everything I ask them. They are a credit to your company.

Reply from Patrick Ogunna, Manager at Axis Care Leigh Office

Thank you for your kind words, well appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E T (Client) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the services rendered to me. Quality care and satisfactory. Axis Care has good staff that are person-centred and good at what they do, they interact with the service user, make sure all their needs are met.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you for the feedback, we are happy you are happy with the care we are providing and will work harder to better your experience.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J M (Wife of Client) published on 19 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are kind and sympathetic to my husband who suffers from dementia. They are polite and cheerful when they arrive. The company check with me regularly to make sure I am happy with their service and always ask if there is anything they could do better.

Reply from Christian Iboroma, Care-coordinator at Axis Care Leigh Office

Thank you for your nice feedback, this is well appreciated and we will keep working to provide the best care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rachel F (Daughter of Client) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have been visiting my dad 4 times a day for the last 6 months approximately. They have all been very kind to him, even when he is being more challenging! He has had no complaints when asked how he is getting along with them. My sister and I are happy with the care he is receiving and we are
kept up to date on any issues as/if they arise. They have all been receptive to any small issues that we may have had and they have been quickly resolved.

Reply from Patrick O, Manager at Axis Care Leigh Office

Thank you for the feedback, it is appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tina S (Daughter of Client) published on 8 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been with this company for a couple of months now and all the staff I have met with have all been extremely polite and helpful, they make sure everything is taken care of for my mother and are always punctual.

Reply from Christian I, Cara-coordinator at Axis Care Leigh Office

Thank you for the feedback; this is well appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sheila S (Wife of Client) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A carer accompanies my husband to his Parkinson's support group exercise class. The carer is efficient and always on time. My husband enjoys the class and the carer looks after him well. We are happy with the service.

Reply from Patrick O, Manager at Axis Care Leigh Office

Thank you for your feedback, it is well appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A E (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used this care company for my father since February this year 2024. I deliberately have not posted a review until they had worked with Dad for a little while so I could give an honest review of the care that he has received and is still receiving. The staff look after my father like he is their
own. They help him with everything and nothing is too much trouble. The staff never rush my dad everything is done at my dad's speed and a job is never left half-done. I cannot sing their praises enough Dad and I are so happy and grateful and as my dad's carer I am so pleased I have these people to help and support both me and my dad.

Reply from Sheree Quick, Group Manager at Axis Care Leigh Office

Thank you for your review and help in making the work easy for the carers. The review will go a long way to encourage the carers to keep up the good work.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Axis Care Leigh Office is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Axis Care Leigh Office is calculated as follows: ( (63 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 70 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Axis Care Leigh Office is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Axis Care Leigh Office

What Type of Services does Axis Care Leigh Office offer?

Axis Care Leigh Office offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Axis Care Leigh Office to verify any information. View our terms and conditions. Axis Care Leigh Office has a Platinum Service – more info.