Billioncare Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Billioncare Ltd has 3 reviews.
Review from L M (Mother of Client) published on 6 August 2024
Submitted via Website •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Carl S (Son of Client) published on 17 January 2024
Submitted via Website •
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Reply from Elsa Blyden, Manager at Billioncare Ltd
It's heartening to know that your family has had a positive experience with our healthcare services. We value the trust you and your family have placed in us, and we look forward to continuing to provide the best possible care for your loved ones. Billioncare, 'Here for a Billion Smiles'.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S A (Client) published on 15 January 2024
Submitted via Website •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.0 (9.000) out of 10 for Billioncare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Billioncare Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Billioncare Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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