First Solution Healthcare

38 Lorimar Court, Sittingbourne ME10 5JD
Submit a Review
8.5 2 Reviews
  • First Solution Healthcare, Sittingbourne
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Consultus Care & Nursing
Consultus Care & Nursing
9.8
Member Logo
Home Care Providers belonging to Trinity Homecare
Trinity Homecare
9.7
Member Logo
Home Care Providers belonging to Domus Live-In Care
Domus Live-In Care
8.0
Group Logo
Home Care Providers belonging to Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd
Everycare (Tunbridge Wells, Tonbridge & Sevenoaks) Ltd
9.9
Show First Solution Healthcare on the Map

Care Provided by First Solution Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • First Solution Healthcare Ltd
  • Person in charge
  • Angele Ndzah (Manager)
Are you the Owner/Manager of First Solution Healthcare? View your Advertising Options

First Solution Healthcare Reviews (2)

8.5

First Solution Healthcare has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time First Solution Healthcare has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
1
2
0

Review from Avril R . C (Client) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I appreciate the help given, the most important part is that I have a balance problem and it is good for me to have a person there just in case l should fall. Since the engagement of the two members of the company we have found that we have a very good relationship, and when I related this to my daughter,
she said "I didn't know showering could be so much fun". I know that I am an early riser and wondered at the onset whether an 8:00 am start was going to be difficult, this has proved to be not the case and l am very pleased with the arrangement. I look forward to a long and enjoyable partnership and close with my grateful thanks.

Reply from Oluwabukola Danmusa, Nominated individual at First Solution Healthcare

We appreciate your kind words and your feedback. Thank you for choosing First Solution Healthcare Ltd and trusting us with your care and for valuing us so highly.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R F (Client) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had carers in the past and not happy with the way I was treated, I decided to go to the direct payment scheme. After my wife's advertisement, I found my current carers, who I have found exemplary. They have been with me for five weeks, and in that time, they have treated me with utmost respect
and dignity. I have to have bed washes and showers, and to do this, I have to be placed in a sling and hoisted from my bed to the shower and/or toilet. They also fit in with the time that I like to get up and go to bed and are always prompt. They have a genuine caring and compassionate nature, and always treat me as they find me; sometimes happy and sometimes not so.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for First Solution Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for First Solution Healthcare is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for First Solution Healthcare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about First Solution Healthcare

What Type of Services does First Solution Healthcare offer?

First Solution Healthcare offers Home Care.

How many Carers does First Solution Healthcare employ?

First Solution Healthcare employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact First Solution Healthcare to verify any information. View our terms and conditions. First Solution Healthcare has a Basic Service – more info.