AM Homecare Services Ltd

31 Dorset Way, Wokingham RG41 3AL
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9.5 5 Reviews
  • AM Homecare Services Ltd, Wokingham
At AM Homecare services, the team appreciate that every person is a unique individual. Therefore, all care is personalised to the unique needs of each client. Having a values-based recruitment process has enabled them to employ the most passionate and compassionate team, who are dedicated to the client's wellbeing.

The Registered Manager believes that care comes from the heart, therefore the recruitment process focuses on Carers who can provide a very high standard of care and have the heart for care. The Manager has a personal story to tell and believes that in caring for others, she is fulfilling her calling.

So, for AM Homecare Services caring for others is their calling and they strive to ensure they make a positive difference in the lives of clients and that they improve clients' quality of life and wellbeing.

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Care Provided by AM Homecare Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • AM Homecare Services Ltd
  • Person in charge
  • Venencia Jambo (Manager)

Funding & Fees Guide for AM Homecare Services Ltd

  • Prices

  • Weekdays: £24 per hour - £19 per 45mins - £16 per 30mins -.
    Weekends: £26.50 per hour - £23.00 per 45mins - £21.00 per 30mins
    Bank holidays: £30 per hour - £28 per 45mins - £24 per 30mins

AM Homecare Services Ltd Reviews (5)

9.5

AM Homecare Services Ltd has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time AM Homecare Services Ltd has 5 reviews.

Overall Experience

  • 5
  • 0
  • 0
  • 0
  • 0

Date Published

5
5
5
5
0

Review from Paul M (Son of Client) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AM Homecare Services Ltd have been assisting and helping my dad for 5 months. The carers are friendly and conscientious and always punctual. They understand his needs and give him the dignity and independence he requires. Definitely would recommend AM Homecare Services Ltd for anyone who requires care
and support.

Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd

Thank you very much for your kind words. It is a great honour to care for your dad. Thank you for confirming that the care being provided to him meets his unique needs. We aim to always improve his quality of life and encourage active participation during tasks. This goes in line with his reablement plan we put in place together with you during his needs assessment. Thank you for entrusting us with the care of your dad. Kindest regards.


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Management

Treated with Dignity

Value for Money

Review from Helen E (Wife of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband became very ill with his Parkinson's disease last year and AM Homecare was recommended to me to assist with caring for him. The personal and consistent level of service and care that the manager and her team provided were way above my expectations of the Care Profession.
I had in years gone
past experience with my mother who needed help and care in her home and the outcome of her assistance was not good or comparable to the level of personal care offered through AM Homecare. I have recommended AM Homecare before and will continue to do so.

Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd

Thank you, Helen, for your kind words. It is always an honour to be entrusted with the care of loved ones and we do not take it lightly at all. We appreciate all the support that we got from you as we cared for your beloved husband. We admire you for your strength, unconditional love and commitment that you always showed. We learnt a lot from you. Indeed, you have recommended us before and we are happy to say the clients are very happy with the service they are receiving. Thank you so much for being who you are and allowing us to witness it. All the best.


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Review from I V (Son of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

AM are always on time or cover their shifts without issue. My mother is treated firmly (she has dementia), kindly and with respect. AM always highlight any issues with me and takes the time to text regularly.
I have not rated 'value for money' as I do not believe that this type of service is rateable.

Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd

Thank you so much for such lovely words. It is amazing that you say you can not put a rating on 'value for money'. This truly warms our hearts. You have said it numerous times that you can not put a monetary value on how much the quality of life of your beloved Mum has improved since we started caring for her. It makes us happy to know that we are making a positive impact in your Mum's life. I must say, though, that your Mum is lovely; she is a happy lady who just wants to laugh and have a good chat. We are definitely enjoying the time we spend with her and all the stories she tells us about the past. Thank you for entrusting us with her care. Our kindest regards.


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Review from Darren S (Son of Client) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was necessary to enlist the services of the AM Homecare company to help out with the care of our mother. We found the staff to be very helpful and accommodating to our requirements acting in a professional manner.
Would not hesitate to recommend their services to anyone who requires help.

Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd

Thank you for entrusting us with the care of your beloved mum. It is our principle to ensure that we put in place care that responds to the individual needs of each of our clients. We match each client to 2 key carers to ensure that they build a relationship and therefore enabling us to respond to the unique needs of the client. Emotional support plays a big part in improving one's well being, therefore we work hard to ensure that professional relationships are built between carers and clients and that those relationships feed into other areas to improve and maintain our highest standard of care. Our clients have high expectations because we give them high quality of care, no compromise.


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Value for Money

Review from Sophie D (Client) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using the Home Care provider service for around a month and a half now, and the staff are very helpful and professional. They are a pleasure to be with and always cater for our needs. We are very happy to be in their care.

Reply from Venencia Jambo, Registered Manager - Designate at AM Homecare Services Ltd

Dear Sophie, thank you so much for trusting us with the care of your loved one. It is an honour to be able to make a positive impact in your lives. Kindest regards, AM Homecare Services.


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Value for Money

Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for AM Homecare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for AM Homecare Services Ltd is calculated as follows: ( (29 Excellents x 5) ) ÷ 29 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AM Homecare Services Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about AM Homecare Services Ltd

What Type of Services does AM Homecare Services Ltd offer?

AM Homecare Services Ltd offers Home Care.

How many Carers does AM Homecare Services Ltd employ?

AM Homecare Services Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AM Homecare Services Ltd to verify any information. View our terms and conditions. AM Homecare Services Ltd has an Enhanced Service – more info.