Harmony Healthcare (Guildford)

Regus Building - Room 23, 2 Guildford Business Park, Guildford GU2 8XG
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8.9 3 Reviews
  • Harmony Healthcare (Guildford), Guildford
Harmony Healthcare (Guildford) gives people the care and support they need in the comfort of their own home.

Trained, compassionate staff help people by offering home care services such as help showering, getting in and out of bed and going to the toilet).

Home care services can also include assistance attending appointments, help with household chores such as shopping, cleaning and preparing meals.

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Care Provided by Harmony Healthcare (Guildford)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Nazia Pervaiz (Branch Manager)

Harmony Healthcare (Guildford) Reviews (3)

8.9

Harmony Healthcare (Guildford) has a Review Score of 8.9 (8.867) out of 10, based on 3 reviews in the last 2 years. Over all time Harmony Healthcare (Guildford) has 3 reviews.

Overall Experience

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Review from Willian O (Father of Client) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Harmony has sorted a big problem for us, which was the nursing staff to take our little man to school, so far we have had a positive experience, competent and reliable staff, hopefully will keep steady like that.

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Review from R A (Mother of Client) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Harmoney has been supporting my child since he was diagnosed with complex needs, and I have had a positive experience with their services. Over time, we've had many nurses and carers, and Harmoney has consistently made a strong effort to provide us with reliable and skilled professionals. They adhere
to strict competency standards, and all instructions are meticulously followed through their internal systems. If a staff member is not meeting expectations, they are swiftly replaced.
While the process can take time, Harmoney ensures that staff are not hired until the client is completely satisfied.
Harmoney is that complaints are taken seriously. If you're not happy with the service, you can easily escalate your concerns to a higher department, and they will address them promptly.
We are happy to continue with Harmoney as long as we receive reliable, understanding, and flexible staff. I would recommend Harmoney to anyone in need of competent care services.

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Review from David H (Son of Client) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Harmony Healthcare have been amazing in finding loving, caring and supportive carers for my mum. My mother has motor neurone disease, that has rapidly progressed over the course of the year. This means that my mum has very complex needs (NIV dependant, PEG fed, unable to speak or write, unable to move
or reposition herself).
The carers caring for my mum are perceptive, understanding, and caring and show love and compassion to my mum continuously. The carers have been able to adapt to mum's progressive condition. They continue to support my mum to enjoy her life to the fullest. I feel safe knowing they are there supporting my dad as well.

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Current Review Score: 8.9 (8.867)

Overview of Review Score

The Review Score of 8.9 (8.867) out of 10 for Harmony Healthcare (Guildford) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.867 for Harmony Healthcare (Guildford) is calculated as follows: ( (13 Excellents x 5) + (2 Goods x 4) ) ÷ 15 Ratings = 4.867

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Harmony Healthcare (Guildford) is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Harmony Healthcare (Guildford)

What Type of Services does Harmony Healthcare (Guildford) offer?

Harmony Healthcare (Guildford) offers Home Care.

How many Carers does Harmony Healthcare (Guildford) employ?

Harmony Healthcare (Guildford) employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Harmony Healthcare (Guildford) to verify any information. View our terms and conditions. Harmony Healthcare (Guildford) has a Platinum Service – more info.