My Homecare Cambs

23A London Road, Peterborough PE2 8AN
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9.8 8 Reviews
  • My Homecare Cambs, Peterborough
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Care Provided by My Homecare Cambs

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Farzana Kausar (Manager)
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My Homecare Cambs Reviews (8)

9.8

My Homecare Cambs has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years. Over all time My Homecare Cambs has 8 reviews.

Overall Experience

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Date Published

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Review from Z G (Daughter of Client) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service from My Homecare, they look after my mother who is extremely unwell. The carers are fully trained and professional and go out of their way to help our family. The carers can speak our language so when they deliver the care for Mum she is very comfortable with them. Highly recommended
to everyone who requires care.

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Review from G K (Client) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with My Homecare Cambs for 6 months and am so happy with this company carers and management are very helpful and caring. They listen to you as a client and put you in the centre of your own care. I would recommend this company to you and everyone else in the local area.

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Review from M S (Son of Client) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend you to use this company. They have a fully vetted and professional team. Excellent Value for money. They arrive on time, they look after Mum and go well out of their way for us as a family.

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Review from Margaret F (Wife of Client) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with My Homecare is excellent In every way. My husband is well taken care of. The carers are great and managed by a very experienced lady. She goes above and beyond to help us and shows so much compassion and kindness. I would definitely recommend My Homecare to anyone who needs care.

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Review from Oluwafunmilayo E (Granddaughter of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This company is a very good care company with professional carers who are fully trained. They look after my grandma who has dementia. The carers go out of their way to help us as a family. The management is excellent and continuously keeps us updated with everything to do with care around my grandma.
They are honest and trustworthy.

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Review from A P (Daughter of Client) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been with My Homecare for a few months. We are very pleased with the service and the care manager. My mother has advanced Alzheimer's so it is very comforting to know that the care manager and the carer know how to deal with her. We would highly recommend this service.

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Review from A H (Grandson of Client) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend My Homecare highly enough! They have been taking care of my grandmother, and their service has been exceptional. The carers are incredibly professional, compassionate, and attentive. They genuinely care about her wellbeing, ensuring she is comfortable and happy at all times.
The
manager is particularly supportive, always available to address any concerns or questions we might have. Their communication is excellent, keeping us informed and involved in my grandmother's care.
It's such a relief to know that my grandmother is in such capable and caring hands. My Homecare has truly made a positive difference in our lives, and we are deeply grateful for their outstanding service.

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Review from Michael H (Friend of Client) published on 1 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care team delivering exemplary service to my blind friend, who enjoys his food, especially spicy and Asian meals. My friend is truly grateful for the blessings of having a wonderful care company looking after him.

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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for My Homecare Cambs is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for My Homecare Cambs is calculated as follows: ( (48 Excellents x 5) ) ÷ 48 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for My Homecare Cambs is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about My Homecare Cambs

What Type of Services does My Homecare Cambs offer?

My Homecare Cambs offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Cambs to verify any information. View our terms and conditions. My Homecare Cambs has a Basic Service – more info.