The Right Healthcare Services

7 The Boardwalk, Pearl Lane, Gillingham ME7 1FU
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9.1 4 Reviews
  • The Right Healthcare Services, Gillingham
The Right Healthcare services offers a range of services designed to meet the unique needs of each individual they serve. They are dedicated to providing compassionate and personalised care to those individual who requires extra support to maintain their independence and health in the comfort of their own home.

The team believes that every individual deserves to be treated with dignity and respect, and strives to create a warm and welcoming environment that promotes independence and wellbeing.

The Right Healthcare Services is outcome focused, from the first contact they make with customers they place them and their interest at the front and centre of their needs. The team consists of highly skilled and experienced professionals who are committed to providing exceptional care to clients.

They offer a range of services designed to meet the unique needs of each individual they serve. Services range from personal care, wake-in nights, live-in-care, companion care, and palliative care. The team works closely with each client and their family to develop a personalised care plan that meets their specific needs and preferences.

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Care Provided by The Right Healthcare Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • The Right Healthcare Services Ltd
  • Person in charge
  • Cynthia Arovo (Manager)

Funding & Fees Guide for The Right Healthcare Services

  • Prices

  • 1 Hour £22.75
    Bank Holiday and Double handed call fees may apply
    Live-in packages fee depends on service users needs

  • *10% off first invoice
    Prices are fair and competitive without detriment to the quality of care.

The Right Healthcare Services Reviews (4)

9.1

The Right Healthcare Services has a Review Score of 9.1 (9.125) out of 10, based on 4 reviews in the last 2 years. Over all time The Right Healthcare Services has 4 reviews.

Overall Experience

  • 4
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  • 0
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Date Published

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Review from Paul M (Son of Client) published on 4 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my Dad was very good and went beyond what I asked for. Dad responded well to the carer and look forward to their visits. I found Right Healthcare Services had useful knowledge and understanding of the council care policy and helpful tips as to who to contact for varies services and benefits.

Reply from Cynthia Arovo, Managing Director at The Right Healthcare Services

Thank you for such an amazing feedback. We truly appreciate you taking the time to write this kind review about our care services. Thank you for trusting us to serve your Dad, he is truly missed! Wishing you and your family well.


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Management

Treated with Dignity

Value for Money

Review from B K (Daughter of Client) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Genuine pleasant induction meeting and all aspects of the care to be provided were covered and met. Mum has responded well to the new carers and although her dementia, can at times be challenging, they remain consistent, caring and professional. A true reflection of a well-managed and caring service,
and kept informed every step of the way. At what is a difficult time, they not only embrace and support the patient/client but give much-needed support and reassurance to the family too. I thank you.

Reply from Cynthia Arovo, Managing Director at The Right Healthcare Services

We are so delighted to hear such positive feedback about your experience with our service, We greatly appreciate your kind words and we are thrilled to know that our services have made a positive impact. It has been and continues to be our pleasure to serve Mum, and we are grateful to you for trusting us to care for her. Thank you so much.


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Management

Treated with Dignity

Value for Money

Review from Lucy I (Granddaughter of Client) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first contact with the manager of this company I knew my Nan will be well looked after, she assured me she will care for my Nan like her own, I believe her and I must say she has exceeded our expectations, I cannot fault the company and I am glad to finally find a genuine company that really
care. I will highly recommend.

Reply from Cynthia Arovo, Managing Director at The Right Healthcare Services

Thank you so much for your kind words it really means a lot to myself and the team, this is really what we do & we strive to get better. Kind regards RHS Family


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Bobby E (Son of Client) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first time using The Right Healthcare Services and I can confirm they are indeed the right care service providers! My mum is usually hesitant with care workers but she was happy with the service she got. The carers are punctual, and the office staff are caring and professional.

Reply from Cynthia Arovo, Managing Director at The Right Healthcare Services

Thank you for taking the time to write this kind review for us, it truly means the world to us all at RHS. We feel privileged to serve & support Mum, and we are grateful to you for trusting us to care for her, once again Thank You.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.1 (9.125)

Overview of Review Score

The Review Score of 9.1 (9.125) out of 10 for The Right Healthcare Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for The Right Healthcare Services is calculated as follows: ( (21 Excellents x 5) + (3 Goods x 4) ) ÷ 24 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Right Healthcare Services is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about The Right Healthcare Services

What Type of Services does The Right Healthcare Services offer?

The Right Healthcare Services offers Home Care.

How many Carers does The Right Healthcare Services employ?

The Right Healthcare Services employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Right Healthcare Services to verify any information. View our terms and conditions. The Right Healthcare Services has an Enhanced Service – more info.