Visiting Angels Northamptonshire

3 Scirocco Close, Moulton Park, Northampton NN3 6AP
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9.6 7 Reviews
  • Visiting Angels Northamptonshire, Northampton
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Care Provided by Visiting Angels Northamptonshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

Funding & Fees Guide for Visiting Angels Northamptonshire

  • Prices

  • Minimum 1 hour calls at flat rate of £32.50 per hour
    Waking nights set at the above rate (9-12 hours per night)
    Sleeping nights from £228 per night
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Visiting Angels Northamptonshire Reviews (7)

9.6

Visiting Angels Northamptonshire has a Review Score of 9.6 (9.581) out of 10, based on 7 reviews in the last 2 years. Over all time Visiting Angels Northamptonshire has 7 reviews.

Overall Experience

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Review from Terry W (Son of Client) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have been looking after my Mum now for 4 months and have done a superb job. Mum has become more settled and relaxed in her own home and they have helped her retain her independence and dignity. All of the team members show care and respect for Mum and have become her friend. It has allowed
me to return to my daily routine without worrying about Mum's care.

Reply from Neelam Saleem, Managing Director at Visiting Angels Northamptonshire

Thank you for your kind words and for sharing your experience. It means so much to us to know our team has helped your Mum feel comfortable and independent.We're also glad our care has given you peace of mind. I'll be sure to share your lovely feedback with the team.Please let us know if there's anything more we can do to support you both.Best regards


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Review from Bob G (Son of Client) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Angels have been very easy to work with, so quick to act when we needed them and get care in place for my Mum in only a few days and the quality of the care has been of a high standard. Thank you.

Reply from Neelam Saleem, Managing Director at Visiting Angels Northamptonshire

Thank you for your kind words! We're delighted to hear that our team was able to provide prompt and high-quality care for your mum. If you need any further assistance or support, please don't hesitate to reach out.


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Review from Z J (Civil Partner of Client) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This team of care providers demonstrates exceptional professionalism in every aspect. My partner greatly values the companionship of the ladies who take her to various groups and manage her home. She is consistently treated with the highest respect and dignity. As a family, we have developed a strong
and positive working relationship with the entire team. They are always willing to go the extra mile.

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Review from Julie R (Niece of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend this company, the care and support they gave to my auntie (and us as a family) was fantastic. Very professional and knowledgeable manager equipped to deal with all your needs.
Thank you for everything you did for us.

Reply from Stephanie Jane Robinson, Registered Manager at Visiting Angels Northamptonshire

Thank you for a lovely review, it is fantastic to hear that the excellent care and support provided to your loved one was to the highest standard.


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Review from Clive N (Partner of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have been helping my partner through her journey with dementia as it has developed during the past couple of years. Starting with visits for companionship when I needed to work away and evolving into daily visits taking her out on ‘adventures’ often involving walking, shopping and cafe visit
all in one trip.
As her needs have progressed the team have ramped up the care at short notice.
Thanks to the visits, she has maintained quality of life and dignity - and of course it has helped me immensely. Can’t thank them enough.

Reply from Stephanie Jane Robinson, Registered Manager at Visiting Angels Northamptonshire

Thank you for your review, it's wonderful to hear that the service that has been received is to a high standard and promotes independence, dignity and respect.


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Review from Tracey H (Daughter of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say Visiting Angels cares for my bed-bound mum; they go above and beyond to make her life worthwhile. They care for all her needs. Her carers are amazing. I would just like to thank the girls, I know my mum has quite a few carers but these three are amazing in what they do. Thank
you Visiting Angels for looking after my mum I really appreciate all you do for us.

Reply from Stephanie Jane Robinson, Registered Manager at Visiting Angels Northamptonshire

Thank you for your review; it's very humbling to know that the support and person-centred care that is delivered to a loved one is to the highest standard, in which we pride ourselves on.


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Review from N K (Client) assisted by family/friend published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

For the past year or so I have had a morning visit to assist me with preparing for the day ahead. The carer will help me wash or shower and prepare my breakfast as I like it. Also, they will do any jobs around the house, prepare my meals and help me choose what to wear, depending on the weather. I would
not be able to do these things without help and I am thankful there is someone who is willing to help me. Nothing seems too much trouble for them and I have found that to have a cheery greeting and a friendly face each day is a great comfort. I feel as if I have made some new friends who will have a good chat and keep me up to date with what is happening far and wide and with their own family news.

Reply from Stephanie Jane Robinson, Registered Manager at Visiting Angels Northamptonshire

Thank you for a lovely review. We are so pleased that you are happy with the service provided and that your journey with us is a pleasurable one.


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Current Review Score: 9.6 (9.581)

Overview of Review Score

The Review Score of 9.6 (9.581) out of 10 for Visiting Angels Northamptonshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for Visiting Angels Northamptonshire is calculated as follows: ( (37 Excellents x 5) + (5 Goods x 4) ) ÷ 42 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Visiting Angels Northamptonshire is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Visiting Angels Northamptonshire

What Type of Services does Visiting Angels Northamptonshire offer?

Visiting Angels Northamptonshire offers Home Care.

How many Carers does Visiting Angels Northamptonshire employ?

Visiting Angels Northamptonshire employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Northamptonshire to verify any information. View our terms and conditions. Visiting Angels Northamptonshire has a Basic Service – more info.