Nurseplus Care at home Rayleigh

Websters Court, Websters Way, Rayleigh SS6 8JQ
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9.3 4 Reviews
  • Nurseplus Care at home Rayleigh, Rayleigh
Nurseplus Care at home Rayleigh offers a practical and affordable alternative to moving into a residential setting, helping you to keep your independence and continue living in the comfort of your own home.

Whether you require daily, weekly or live-in care, they can build a unique plan to suit your every need, ensuring you can live safely and comfortably at home. These plans include support for elderly assistance, learning disability support, dementia care, companionship, mental health support, care for younger people, brain and spinal injury support and complex care.

The team understands that choosing the right home care can be overwhelming, which is why it’s important to them to make the process as simple as possible. They will work with you to understand your requirements, likes and dislikes to handpick your care team so they can help you to continue doing all the things you love such as staying active, socialising or cooking your favourite meal.

Nurseplus Care at home Rayleigh covers the following areas: Rayleigh, Benfleet, Basildon, Southend on Sea. Leigh on Sea, Chelmsford, and surrounding areas in the South of Essex.

Get in touch with the friendly team at Nurseplus Rayleigh to find out more information about how they can help you and your loved ones!

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Care Provided by Nurseplus Care at home Rayleigh

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Auxiliary Nurse
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Mental Health Nurse
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Rebecca Strange (Registered Manager)

Funding & Fees Guide for Nurseplus Care at home Rayleigh

  • Prices

  • Visiting care from £28.95 per hour & Live-in care from £1,295 per week

Nurseplus Care at home Rayleigh Reviews (4)

9.3

Nurseplus Care at home Rayleigh has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Nurseplus Care at home Rayleigh has 4 reviews.

Overall Experience

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Date Published

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Review from K R (Solicitor of Client) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been working with the manager at Nurse Plus since June 2024, having requested care support for a client of mine with spinal cord injuries. The manager has gone above and beyond to ensure that a professional and reliable team of specialist nurses has been put into place and that my client's needs
are being met without fail.
During this past five months, there have been a number of health and social care challenges that have arisen and the manager has supported both myself and the client to address these difficulties. She has supported with GP communications, and local authority meetings and worked collaboratively with the client's rehabilitation team. I cannot thank her enough for this support.
The manager is a very positive, proactive and hard-working individual and I would seek her out personally to work on future care packages.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Rayleigh

Thank you so much for your thoughtful review and for sharing your experience working with our team at Nurseplus Care at Home. We're delighted to hear that the support provided by our manager has made such a positive difference for both you and your client over the past five months. It's great to know that our team's dedication to meeting the complex needs of your client has had such an impact, especially in navigating the health and social care challenges that have arisen. We believe that collaboration and proactive communication are key to delivering the best possible care, and we are proud to have a manager who exemplifies these values. Your words are truly appreciated, and we are so glad that you will seek out our services again for future care packages. Thank you once again for your trust and for recommending our services so highly.


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Review from Naomi G (Daughter-in-law of Client) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We needed to arrange short-term care assistance at home, at very short notice, from a physical distance, for my elderly mother-in-law following a minor surgical procedure. We did not think we would be able to find anyone to help, but the manager at Nurseplus Rayleigh really went above and beyond in
putting the arrangements in place within a few days. She was so friendly, helpful and responsive - it took a lot of the stress out of the situation. The carer that the manager matched us with was lovely, professional and efficient and most importantly Mother-in-law really liked her! We would definitely be in touch with Nurseplus Rayleigh again should we find ourselves needing assistance in the future and could recommend their services based on this experience.

Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Rayleigh

It's fantastic to hear that we were able to make such a difference when you needed us most. At Nurseplus Care at home, we always aim to deliver quick and effective support from management to the friendly and responsive care you receive from our professional staff. We're delighted that your mother-in-law's homecarer made the recovery journey smoother, and that we were able to deliver peace of mind to you and your family. Your recommendation means the world to us and we'll be here, ready and waiting to help with the same quality care at home you've come to expect.


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Review from Imran M (Guardian of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our client needed a nurse to stay with her overnight while undergoing detox from alcohol. Working with Nurseplus Care at Home has been magnificent. The manager from Nurseplus Care at Home went above and beyond for our client and our organisation and was ever reliable for both. Our client has stated
the same and found the nurse a great support as well. If we have more housebound clients who need a detox then we would definitely use Nurseplus Care at Home services again.

Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Rayleigh

We are delighted to hear that our homecare team provided excellent support to your service and client during our time with you. Your feedback highlights the commitment of our caregivers to offer a variety of services, and we are thrilled to know that your client and our caregiver formed such a great connection. We are excited about the opportunity to collaborate with you again in the future and appreciate your choice in selecting Nurseplus Care at home to assist your centre.


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Review from Alison W (Daughter of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer was a godsend in a time when I needed extra care support. The difference in my virtually nonverbal mother was very noticeable after a few days.
Only a small amount of care was needed with eating, drinking, medication and providing stimulation, but all was conducted with real care, gentleness
and kindness. Thank you!

Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Rayleigh

We appreciate your kind review of our services and the time you took to share it. We are thrilled to hear that our caregiver provided the support you required with kindness and compassion, and our care resulted in a positive change for your mother. It has been a delight to assist both of you and we'd like to thank you for choosing us to support you and your mother with her care needs.


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Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Nurseplus Care at home Rayleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Nurseplus Care at home Rayleigh is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nurseplus Care at home Rayleigh is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Rebecca

Rebecca Strange

Job Title: Registered Manager

Joined: 2014

I started my career in health care in 2014 as a carer supporting clients out in the community. I have worked my way up through various roles including Senior, Lead and Deputy Manager to Registered Manager. I have always had a passion for supporting clients to be able to help them gain independence while providing safe and effective care. I will always go the extra mile to ensure my clients and staff are happy.


Frequently Asked Questions about Nurseplus Care at home Rayleigh

What Type of Services does Nurseplus Care at home Rayleigh offer?

Nurseplus Care at home Rayleigh offers Home Care & Nursing Care.

How many Carers does Nurseplus Care at home Rayleigh employ?

Nurseplus Care at home Rayleigh employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nurseplus Care at home Rayleigh to verify any information. View our terms and conditions. Nurseplus Care at home Rayleigh has an Enhanced Service – more info.