Ultra Care Health Professionals

Office 27, Orion Suite, Newport NP20 2AQ
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9.3 4 Reviews
  • Ultra Care Health Professionals, Newport
Ultra Care Health Professionals is a family-run company that is dedicated to transforming lives through health and wellness. Ultra Care Health Professionals was established in 2018 and is more than just a domiciliary care provider. Since 2018 the team have dedicated themselves to enhancing the well-being and independence of individuals in Wales and the Gwent region through personalised and exceptional care. In a recent CIW inspection they were rated Good (June 2024).

Care Provided by Ultra Care Health Professionals

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ultra Care Health Professionals Ltd
  • Person in charge
  • Georgina Chidembo (Service Manager)

Funding & Fees Guide for Ultra Care Health Professionals

  • Prices
  • Starting from £24.95 per hour


  • Please contact us for more information on fees


Ultra Care Health Professionals Reviews (4)

9.3

Ultra Care Health Professionals has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Ultra Care Health Professionals has 4 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

The carers are excellent. Can't fault them. They are very good at their job. Can't say a bad word against them.

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Overall Experience  Overall Experience 5.0 out of 5

All staff are polite, caring and professional at all times.

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Overall Experience  Overall Experience 5.0 out of 5

In a single word-brilliant. Great care and service for a fragile old guy.

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Overall Experience  Overall Experience 5.0 out of 5

Care assistants are very friendly and cheer us up during their visits. All tasks are carried out well and staff pay attention to detail. The only negative comment I have is that timekeeping can be a little erratic.

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Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Ultra Care Health Professionals is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Ultra Care Health Professionals is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ultra Care Health Professionals is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (2)

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Georgina Chidembo

Job Title: Registered Manager

Joined: 2016

Georgina is our registered manager and director.


No image found

Albert Chidembo

Job Title: Director

Joined: 2016

Albert is our director.


Frequently Asked Questions about Ultra Care Health Professionals

What Type of Services does Ultra Care Health Professionals offer?

Ultra Care Health Professionals offers Home Care.

How many Carers does Ultra Care Health Professionals employ?

Ultra Care Health Professionals employs 17 carers.