Winserve Care Services Ltd - Camborne

Suite 9, Camborne Business Centre, Weeth Lane, Camborne TR14 7DB
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8.0 1 Review
  • Winserve Care Services Ltd - Camborne, Camborne
Winserve Care Services is a CQC registered care and support provider in Cornwall. They provide supported living, live-in care, domiciliary care, respite, and overnight and after-hospital discharge care.

Every member of their diverse team is trained, professional and committed to providing person-centred care. Each service user is valued as an individual and supported to live comfortably and thrive in their homes and the local community.

Staff speak a variety of languages, ensuring that people from different backgrounds can have the communication and support they need. All team members undergo an annual Enhanced Disclosure Barring Service (DBS), so that service users always feel safe and protected.

Please email or call the team for confidential discussions on your care service requirements.

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Care Provided by Winserve Care Services Ltd - Camborne

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Amon Mutyasira (Registered Manager)
  • Admission Criteria
    • None

Funding & Fees Guide for Winserve Care Services Ltd - Camborne

  • Prices

  • Fees begin from £28.95

  • Our fees depend on the service user requirements which will be determined by our free assessments. We offer competitive care rates in line with the service user's requirements.


    Price per hour upon assessment.

Winserve Care Services Ltd - Camborne Reviews (1)

8.0

Winserve Care Services Ltd - Camborne has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Winserve Care Services Ltd - Camborne has 1 review.

Overall Experience

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Date Published

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Review from Caroline D (Daughter of Client) published on 4 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Winserve Care Services Camborne highly enough. The entire team, from the carers to the back-office staff, have been exceptional in providing high-quality care with compassion and professionalism. The carers themselves are outstanding - consistently reliable, attentive, and genuinely
caring. The continuity of care they offer has been incredibly reassuring, ensuring that our mother is always looked after by familiar faces who truly understand their needs. This consistency has made a world of difference in providing comfort and building trust. The back-office team deserves recognition for their responsiveness and efficiency. Any queries or adjustments we've needed have been handled quickly and professionally, with clear communication at every step. It's refreshing to work with a team that prioritizes timely responses and treats every request with importance and care. Thank you for making such a positive impact on our lives.

Reply from Emily Crowther, Administrator at Winserve Care Services Ltd - Camborne

Thank you Caroline for the great feedback. Our team is always looking for ways to deliver outstanding care. We appreciate the relationship we have and we will continue to deliver good quality care support for your mum. Again thank you for the kind words.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Winserve Care Services Ltd - Camborne is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Winserve Care Services Ltd - Camborne is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Winserve Care Services Ltd - Camborne is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Winserve Care Services Ltd - Camborne

What Type of Services does Winserve Care Services Ltd - Camborne offer?

Winserve Care Services Ltd - Camborne offers Home Care.

How many Carers does Winserve Care Services Ltd - Camborne employ?

Winserve Care Services Ltd - Camborne employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Winserve Care Services Ltd - Camborne to verify any information. View our terms and conditions. Winserve Care Services Ltd - Camborne has a Platinum Service – more info.