Safehands Healthcare

Manor Park Place, Rutherford Way, Cheltenham GL51 9TU
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8.0 1 Review
  • Safehands Healthcare, Cheltenham
Safehands Care supports people to live life on their terms, based on their strengths and abilities.

Their person-centred care is tailored to each individual’s assessed needs, wishes and preferences. This is at the heart of everything they do.

They support people with:

- Physical disabilities
- Learning disabilities
- Mental health conditions
- Specific complex conditions such as acquired brain injury or neurological illness
- Autism

Their mission is to empower, motivate, inspire and support individuals to realise their full potential and live the life of their choosing.

They provide:

- Complex care
- Independent living support
- Homecare
- 24 hour care
- Visiting support
- Emergency care
- End of life care

Available in Gloucestershire, Herefordshire, Worcestershire and Staffordshire.

Care Provided by Safehands Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Safehands Recruitment Ltd
  • Person in charge
  • Colin Dicks (Registered Manager)

Funding & Fees Guide for Safehands Healthcare

  • Prices
  • Private Domiciliary Care
    £25.00 per hour
    £29.50 per hour on a Bank Holiday
    45p per mile which can be capped from our office to your home. This rate is payable for carers to travel to and from your home and for social inclusion journeys.


  • Private Live In Care
    Our rates are dependent on the needs of the person we are caring for. A general package of care would include an experienced carer living and sleeping in your home seven days per week to provide the peace of mind of having background support within your home. Their food would be provided within the cost. The number of working hours can be split into assistance at key times - morning , lunch time, evening and bedtime, with additional time for appointments and company. Please call us on 01242 383773 to speak to the Registered Manager who will visit to assess your needs and provide you with a competitive quote.


8.0

Safehands Healthcare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Safehands Healthcare has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
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Overall Experience  Overall Experience 5.0 out of 5

I feel the standards of care are excellent and the staff are amazing and kind and caring, nothing is too much for them. Management is very approachable nothing is too much trouble for them.
They are very supportive of my daughter too.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Safehands Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Safehands Healthcare is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Safehands Healthcare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Mar 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

Colin

Colin Dicks

Job Title: Registered Manager

Joined: 2025

Colin Dicks is the Registered Manager at Safehands Care and joined the team in 2025. A dedicated advocate for quality healthcare, Colin is deeply committed to upholding high standards for individuals in need of care. With over 30 years of experience in the industry, he has held a wide variety of roles, ranging from Support Worker to Operations Manager, giving him a comprehensive understanding of the field and an ability to connect with team members at every level.


Colin’s focus on excellence has consistently resulted in outstanding CQC certifications in his previous roles, with multiple categories, such as Well-Led and Responsive, achieving top ratings.


Samantha

Samantha Wright

Job Title: Compliance Manager

Joined: 2018

Samantha is the Compliance Manager and plays a crucial role in the recruitment and development of staff, ensuring that carers and support workers are safe, fully compliant and complete their necessary training.


She joined Safehands in 2018 as a Recruitment Resourcer and moved into compliance in 2022. She has worked within the healthcare sector for over 20 years.


Matthew

Matthew Llewelyn

Job Title: Care and Recruitment Coordinator

Joined: 2024

Matthew has extensive experience recruiting and supporting both clients and staff in the healthcare industry.


He has previously worked within care settings supporting the day-to-day activities of challenging behaviour and later supporting residents on a more complex care level as a Team Leader. Through these roles, he fell in love with the care industry. This love has most recently propelled him in a new direction into the healthcare recruitment sector, which he has been enjoying ever since.


Frequently Asked Questions about Safehands Healthcare

What Type of Services does Safehands Healthcare offer?

Safehands Healthcare offers Home Care.

How many Carers does Safehands Healthcare employ?

Safehands Healthcare employs 30 carers.