Savanna Living Ltd

128 Blean Common, Blean, Canterbury CT2 9JJ
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8.0 1 Review
  • Savanna Living Ltd, Canterbury

Care Provided by Savanna Living Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Savanna Living Ltd
  • Person in charge
  • Shamiso Magaisa (Manager)
8.0

Savanna Living Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Savanna Living Ltd has 1 review.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

We have been using this care provider since July 2024 to support the care of our elderly parents both of whom have dementia diagnosis. To start with this care was a for a few hours several times a week, however this has slowly increased over time until Jan 2025 when we moved to a Live In Care arrangement.
Care:
-The
care provider has endeavoured to ensure that my parents had several carers who became familiar to them.
-Carers actively maintained communication with me throughout.
-Individuals were always caring, respectful, thoughtful, responsive, patient and gentle.
Management:
-Always swiftly accessible and responsive to questions and queries.
-Swift appropriate response when I have noted small concerns.
-Swift to respond efficiently and effectively to unforeseen changes in circumstances, (significantly reducing the stress to our parents and myself)
-Professionality has been exemplary, with high level of respect and integrity.

Reply from Shamiso Magaisa, Registered manager at Savanna Living Ltd

Thank you, it has been a pleasure getting to know your parents and caring for them.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Savanna Living Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Savanna Living Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Savanna Living Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Savanna Living Ltd

What Type of Services does Savanna Living Ltd offer?

Savanna Living Ltd offers Home Care.