Independent Support & Care Barking & Dagenham

Unit 302 Radial House, 3-5 Ripple Road, Barking IG11 7NP
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9.0 3 Reviews
  • Independent Support & Care Barking & Dagenham, Barking

Care Provided by Independent Support & Care Barking & Dagenham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Dementia
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Atikul Islam (Registered Manager)

Independent Support & Care Barking & Dagenham Reviews (3)

9.0

Independent Support & Care Barking & Dagenham has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Independent Support & Care Barking & Dagenham has 3 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I would like to express my sincere gratitude to the Independent Support Care team for their outstanding support of my sister as her caregiver. I have found this company to be an excellent provider of care services. The caregivers who visit our home are incredibly helpful, and I would give Independent
Support Care a five-star rating for the quality of support they provide. Since Independent Support Care took over, I no longer have any concerns about the level of service my sister receives. The team is always available 24/7, and the Manager is very responsive, he answers calls promptly and resolves any issues quickly. I highly recommend Independent Support Care to friends and family looking for reliable and compassionate care services. Many thanks to the entire team for their continued support of my sister.

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Overall Experience  Overall Experience 5.0 out of 5

The standard of care is above and beyond, they are professional, respectful but also incredibly kind and caring, I could not cope without my amazing carers on a day to day basis. The management show totally empathy for the client, and make the process of needing carers, one which is nothing is to much
for them, and will help you whatever your needs are.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent company, best around. Very well professionally run. Management and carers deserve 5* 10/10. No complaints. Just wished I had them from the beginning. Got lovely set of carers for my mother always going extra mile to make sure my mum is at ease and comfort.

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Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Independent Support & Care Barking & Dagenham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Independent Support & Care Barking & Dagenham is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Independent Support & Care Barking & Dagenham is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Independent Support & Care Barking & Dagenham

What Type of Services does Independent Support & Care Barking & Dagenham offer?

Independent Support & Care Barking & Dagenham offers Home Care.

How many Carers does Independent Support & Care Barking & Dagenham employ?

Independent Support & Care Barking & Dagenham employs 39 carers.