Esme Blake Care Services Ltd

John de Mierre House, 20 Bridge Road, Haywards Heath RH16 1UA
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8.5 2 Reviews
  • Esme Blake Care Services Ltd, Haywards Heath
Esme Blake Care Services aims to provide a caring, safe, responsive, effective and well-led complex personal and nursing care service to both adults and children in the South East of England. In addition, the goal is to offer fulfilling and gratifying work employment prospects to the carefully chosen healthcare professionals who form the exceptional team.

The team offers comprehensive care services to individuals of all ages, including children, younger people and adults, who receive care in the comfort of their own homes.

The specialised care is specifically designed to meet the needs of individuals with complex care requirements. The team of dedicated healthcare professionals, led and supervised by trained nurses, delivers this high-quality care.

The primary focus is to enhance the lives of service users, supporting their personal independence and their ability to engage with their communities and loved ones.

Esme Blake Care Services is dedicated to supporting service users and its care team through a comprehensive framework and robust processes to understand and ensure they deliver excellence in care, dignity, and respect. The company is inclusive and involves service users, families, care workers, clinicians, and experts in health and social care in service review and quality assurance monitoring. Through meet and greets they ensure they match care workers and service users.

Care Provided by Esme Blake Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Auxiliary Nurse
  • General Practice Nurse
  • Healthcare Assistant
  • High Dependency Care, two carers attending
  • Mental Health Nurse
  • Nursing/Care Home Nurse
  • Older Person Care
  • Paediatric Nurse
  • Palliative Care
  • Palliative Care Nurse
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Live in Nurse
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Respite Cover
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Esme Blake Care Services Ltd
  • Person in charge
  • Stephanie Randall-Vaughan (Manager Director)

Funding & Fees Guide for Esme Blake Care Services Ltd

  • Prices
  • Our fees are charged by the hour with a minimum of a 4 hour visit


  • Our hourly fees are variable depending on individual needs, please enquire for further information on our pricing


Esme Blake Care Services Ltd Reviews (2)

8.5

Esme Blake Care Services Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Esme Blake Care Services Ltd has 2 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Since we have changed our care provider to Esme Blake, our son has been progressing so well, his carers are so professional and loving at the same time and we see this with him and our other children. All communication has been brilliant and the team has helped with making sure he has the correct medication,
equipment and medical appointments provided for him. Each carer that has been sent we have had a meet and greet first followed by shadow shifts so they can get to know our son and his routine, the training they have received has been amazing and very up to date with what our son needs.


We have regular communication with the office on any shift changes and updates I need to make concerning his care and medication changes. They have always filled shifts and found cover when I've needed extra help with our son whether he's at home or in hospital. We absolutely are over the moon with this agency and we are so grateful they are taking such amazing care of our son.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I couldn’t be happier with the service we have received since choosing Esme Blake to take over the care of my daughter. They have been professional, understanding and caring. You can tell they really care and love what they do. Nothing has been too little or too big. Communication has been great. I
would highly recommend it if you’re looking for an agency who goes above and beyond and has your child/family member at the centre of everything they do. Thank you Esme Blake.

Reply from Stephanie Randall-Vaughan, Managing Director at Esme Blake Care Services Ltd

Thank you so much for sharing your positive experience with us at Esme Blake. We're so very happy that our care has met your expectations and more. We sincerely appreciate your kind words and recommendation. Rest assured, we're committed to continuing to uphold our high standards to keep your family's well-being and happiness as our main focus, thank you for choosing Esme Blake.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Esme Blake Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Esme Blake Care Services Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Esme Blake Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (4)

Stephanie

Stephanie Randall-Vaughan

Job Title: Managing Director

With over 15 years of dedicated experience in the health and social care industry, I've had the privilege of working alongside various stakeholders including local authorities, case managers, ICBs, and CCGs.


Throughout my journey, my focus has always been on providing exemplary care and support to both adults and children with complex care needs.


My passion lies in person-centred care. I firmly believe that every individual deserves the best possible service tailored to their unique needs, enhancing their quality of life. This belief has been the driving force behind every decision and action I take within my profession.


As a Chartered Member of the CIPD, I'm committed to fostering positive work environments. I believe that creating a supportive and nurturing workplace not only benefits employees but also translates into better outcomes for our clients and service users.


Esme Blake Care Services is more than just a business to me; it's a platform where I can make a meaningful difference. My goal is to ensure that every interaction, and every decision made within our organisation, reflects our commitment to excellence and compassion. Together, with our dedicated team, we strive to deliver care that goes beyond expectations.


Charlotte

Charlotte Burchett

Job Title: Clinical Lead Nurse

Joined: 2024

As the Clinical Lead Nurse at Esme Blake, I have a dedication to excellence in clinical provision and healthcare and my role extends beyond ensuring clinical compliance within our service.


At Esme Blake, I'm deeply committed to empowering our team of compassionate and highly skilled nurses and care assistants to deliver exceptional care to our clients across the South East region. With a steadfast focus on excellence, we collectively endeavour to set new benchmarks in client care and support, making a meaningful difference in the lives of those we serve.


With over 14 years of experience in the health and social care sector, I bring a wealth of knowledge and expertise to my role. Throughout my career, I've had the privilege of working across a diverse array of settings, supporting clients of all ages and backgrounds. It is through this journey that I have cultivated a profound passion for complex care supporting individuals living with both acute and long-term health conditions. This specialised focus is rooted in the belief that every person deserves compassionate and tailored care that addresses their unique needs and challenges.


Driven by our unwavering morals and values, at Esme Blake, we're not just a care service; we're advocates for individual well-being, champions of compassionate care, and partners in fostering a brighter, healthier future for all.


Holly

Holly Gadd

Job Title: Branch Nurse

Joined: 2024

Over the past seven years, I have gained extensive experience in the health and social care sector. Most recently, I spent two years in an acute ward, caring for patients with varying acute and complex care needs. Working with individuals of varying ages and complexities has fuelled my passion for providing patient-specific care.


My journey in health and social care began as a healthcare assistant and has progressed to my current role as a Branch Nurse for Esme Blake. During my two years on a haematology/oncology ward, I cared for patients through all stages of life, offering support to them and their families during very challenging times.


These experiences have underscored the importance of holistic care, driving me to specialise in this area.


At Esme Blake, I can put this passion into practice, ensuring the highest standard of care. Our approach involves close collaboration with families to guarantee the best possible support for all involved. By aligning with Esme Blake's profound values, we aim to make a positive difference in the lives of our patients and families.


Scott

Scott Randall-Vaughan

Job Title: Recruitment and Compliance Officer

Joined: 2024

With more than 5 years of Recruitment experience, I have had the privilege of getting to know and working closely with many very talented professionals throughout my career. I bring a deep understanding of recruitment processes, candidate selection, screening, and interviewing, and understand the importance of an excellent candidate recruitment experience.


I joined Esme Blake Care Services to oversee and develop our Recruitment and Compliance processes to ensure that we bring on board the very best talent who are not only skilled but also align deeply with our core values of compassion and excellence, ensuring that all staff are fully compliant along the way.


My focus is on developing seamless recruitment and onboarding processes for Esme Blake staff, as well as continuing to foster a very positive work environment.


Frequently Asked Questions about Esme Blake Care Services Ltd

What Type of Services does Esme Blake Care Services Ltd offer?

Esme Blake Care Services Ltd offers Home Care & Nursing Care.

How many Carers does Esme Blake Care Services Ltd employ?

Esme Blake Care Services Ltd employs 50 carers.