All Saints Support Ltd Reviews (5)
All Saints Support Ltd has a Review Score of 9.4 (9.362) out of 10, based on 5 reviews in the last 2 years. Over all time All Saints Support Ltd has 5 reviews.
Review from Joe M (Partner of Client) published on 7 June 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A N (Friend of Client) published on 7 June 2024
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Overall Experience
5.0 out of 5
Reply from edwin Njiri at All Saints Support Ltd
All Saints Support LTD is truly remarkable for its well-trained carers, who are adept at tailoring their approach to each service user's unique condition. Their consistent good working mood further enhances the quality of care they provide. In my opinion, All Saints stands out as one of the premier care companies today.
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Care / Support
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Treated with Dignity
Value for Money
Review from Ursula M (Relative of Client) published on 5 June 2024
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Overall Experience
5.0 out of 5
Thank you All Saints Support.
Reply from edwin Njiri at All Saints Support Ltd
Thank you so much for your kind words and for sharing such a heartfelt review! We're overjoyed to hear about your positive experience with our team. It's incredibly rewarding to know that we can bring that sense of friendship and companionship to your nan each day. Our team takes great pride in not only providing professional care but also in making each visit feel warm and personal. We're thrilled to hear that this has made such a meaningful difference for her. We are especially glad to hear that our approach to engaging your nan in her care and daily activities has been well-received. Respecting our clients' choices and ensuring they feel heard and involved is at the core of what we do. Please pass on our warm regards to your nan. Knowing that she is happy and singing our praises truly makes our day! If there's ever anything more we can do to enhance her experience or if you have any further feedback, please don't hesitate to let us know. Best wishes, All Saints Team
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Review from A N (Client) published on 5 June 2024
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5.0 out of 5
Reply from edwin Njiri at All Saints Support Ltd
Thank you so much for your incredibly kind review. We are deeply humbled by your words and thrilled to hear that you felt so well-cared-for by our team at All Saints Support LTDIt's wonderful to know that our staff's punctuality and caring nature, along with the supportive management, made a significant impact on your experience. Our goal is to provide care that is both professional and deeply personal, and we're delighted that you experienced this. Your willingness to recommend us to friends and family is the highest compliment we could receive, and we are grateful for your trust and endorsement. The cherished moments you spent with our team are exactly what we strive to create for every client. If there's anything more we can do for you, please let us know. We're here to ensure your continued happiness and well-being. Thank you again for your wonderful review. We look forward to continuing to provide the same outstanding care and support. Best Wishes All Saints Team
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Value for Money
Review from Cynthia O (Friend of Client) published on 5 June 2024
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Overall Experience
5.0 out of 5
Reply from edwin Njiri at All Saints Support Ltd
Thank you for your kind words and for sharing your positive experience with All Saints Support LTD. We're delighted to hear that you found our staff compassionate and attentive, and that communication with our management team was seamless. Your appreciation motivates us to continue delivering high-quality care and excellent service. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. Thank you again for your wonderful review. We look forward to continuing to support you. Warm regards, All Saints Team "Exceptional Care Close To You..."
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Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 9.4 (9.362) out of 10 for All Saints Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.862 for All Saints Support Ltd is calculated as follows: ( (25 Excellents x 5) + (4 Goods x 4) ) ÷ 29 Ratings = 4.862
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for All Saints Support Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.