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TLS Social Care Bradford has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time TLS Social Care Bradford has 1 review.
Review from Julie B (Mother of Client) published on 30 July 2024
Submitted via Postal Card •
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Reply from Linda Dube, Manager at TLS Social Care Bradford
Thank you so much, Julie, it is a pleasure working with your daughter and we are always happy to support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for TLS Social Care Bradford is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for TLS Social Care Bradford is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for TLS Social Care Bradford is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Managing Director
Joined: 2023
Linda has 20 years of experience working with adults with various needs ranging from Learning Disabilities, Mental Health, Dementia and Physical Disabilities. She started her career as a Care Assistant and worked in various care homes and domiciliary care agencies. While studying for her social work degree, she worked with adults with Learning Disabilities in supported living services. She has worked in hospitals and community settings as a Social Worker, Best Interest Assessor and Team Manager before branching off to become a care provider. She has ample knowledge and experience in the Health and Social Care field and her main vision is to promote service users’ rights and wellbeing whilst delivering safe, effective care and support to enable vulnerable adults to live independent, fulfilled lives in their own homes.
Job Title: Registered Manager
Joined: 2023
Amanda is a qualified registered Mental Health Nurse and has worked in Mental Health Units and Care homes. She has previous experience working with the elderly and adults with Autism and Learning Disabilities. She has experience managing and supervising staff in her role as a nurse. She has taught and supported newly qualified nurses in their roles. She is passionate about her job and supporting service users to live a life of their choice whilst ensuring their safety.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact TLS Social Care Bradford to verify any information. View our terms and conditions. TLS Social Care Bradford has an Enhanced Service – more info.