CNS Norfolk

Suite 305, Sackville Place 44-48, Magdalen Street, Norwich NR3 1JU
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8.0 1 Review
  • CNS Norfolk, Norwich
CNS Norfolk provides home care services in people's own homes.

Home care services include personal care such as help showering and going to the toilet, assistance attending appointments, help with household tasks and complex care needs.   

Trained staff care for people with dignity and respect.

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Care Provided by CNS Norfolk

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Care Never Sleeps Ltd
  • Person in charge
  • Ayaz Ahmed (Manager)

Funding & Fees Guide for CNS Norfolk

  • Prices

  • Our rates begin at £25.50 per hour.

  • We offer a comprehensive array of home care services, including visits starting from 30 minutes, day sitting, overnight sleep-ins, waking nights, and continuous live-in care. The cost for hourly home visits is £25.50, while pricing for live-in care, waking nights, and ongoing live-in support varies based on the required level of care.


    For more details about our services or to schedule a complimentary home visit and evaluation, please reach out to our office.

CNS Norfolk Reviews (1)

8.0

CNS Norfolk has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time CNS Norfolk has 1 review.

Overall Experience

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Date Published

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Review from Alan B (Power of Attorney of Client) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The services of this care company were adopted in early July of this year, with the transition of care from the previous provider being both seamless and professionally conducted by the proprietor. The associated care plan was not only detailed, but sympathetically drawn up reflecting the service users
every need. The care staff have all shown professionalism, being both reliable and adaptable with some going beyond their normal duties to ensure the comfort and support of the service user. Having liaised closely with the lead carer and following numerous visits to the homecare property, I have been kept up to date with the progress of the care package with many suggestions being made to upgrade care related equipment being made by the care staff. I am therefore impressed with the care manager and would not hesitate to recommend their services to other users.

Reply from Ayaz Ahmed, Registered Manager at CNS Norfolk

Receiving such a positive review is wonderful. We are delighted that you are satisfied with our service, and we will strive to maintain this standard. Thank you very much.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for CNS Norfolk is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for CNS Norfolk is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CNS Norfolk is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about CNS Norfolk

What Type of Services does CNS Norfolk offer?

CNS Norfolk offers Home Care.

How many Carers does CNS Norfolk employ?

CNS Norfolk employs 23 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CNS Norfolk to verify any information. View our terms and conditions. CNS Norfolk has an Enhanced Service – more info.