Infinite Care Network

Image Court, 328-334 Molesey Road, Walton-on-Thames KT12 3LT
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9.7 7 Reviews
  • Infinite Care Network, Walton-on-Thames
Infinite Care Network (ICN) is a provider of premier home care services, dedicated to supporting individuals at every stage of their life journey. Guided by principles of compassion and dignity, ICN delivers customised care solutions designed to promote clients' independence and well-being while providing reassurance to their loved ones.

The Care Quality Commission (CQC) fully regulates ICN's live-in and visiting care services, ensuring adherence to the highest standards of safety, effectiveness, and quality. ICN aligns with the best practices established by esteemed organisations such as The Good Care Group, reinforcing its strong reputation for excellence and trustworthiness.

At the core of ICN is a highly accomplished Owner and Registered Manager with extensive experience in domiciliary care, NHS services, and home care management. Holding certifications at Levels 3, 4, and 5 in Health and Social Care and an honours degree in Business Health and Social Care Management, the leadership exemplifies a commitment to fostering a culture of innovation, professionalism, and excellence.

The care team consists of highly qualified professionals, many of whom hold nursing degrees and certifications at Levels 2, 3, and 5 in Health and Social Care. Each member brings significant hands-on experience and is dedicated to providing compassionate companionship, individualised care, and expert support for clients with complex needs.

Infinite Care Network offers tailored care solutions, from flexible visiting care to comprehensive live-in care. Its client-centred approach ensures that dignity, independence, and holistic support remain at the forefront of every service provided.

Care Provided by Infinite Care Network

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Infinite Care Network Ltd
  • Person in charge
  • Larisa Marcu (Registered Manager)
  • Admission Criteria
    • Learning Disabilities and Autism

Funding & Fees Guide for Infinite Care Network

  • Prices
  • In the standard pricing framework, the hourly rate typically starts at £24. However, it can vary depending on individual circumstances, including geographical location and the specific nature of care required.


  • Here at Infinite Care Network, we are unwavering in our commitment to providing unambiguous and transparent pricing for our comprehensive home care services. The quoted cost is the definitive amount to be remitted, devoid of undisclosed surcharges or additional fees.
    Speak to one of our friendly and knowledgeable team today to find out how we can provide you with outstanding quality of care at competitive prices with no hidden costs.
    Our lines are open every day from 8 a.m. to 5.30 p.m. Alternatively, please email us and we’ll be in touch soon to discuss your care needs.


9.7

Infinite Care Network has a Review Score of 9.7 (9.676) out of 10, based on 7 reviews in the last 2 years. Over all time Infinite Care Network has 7 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

I want to express my heartfelt gratitude for the amazing care provided by Infinite Care Network. Each morning, the team ensures my mum wakes up with warmth and love. She is greeted with a cup of tea, accompanied by an angelic voice that fills her with comfort. The chats and moments of connection before
she gets ready for the day mean so much to her and to us. I'm beyond happy to see my mum always smiling, and it's all thanks to the incredible team at Infinite Care Network. Their kindness and dedication truly make a difference, and I am so thankful for them.

Reply from Larisa Marcu, Director at Infinite Care Network

Thank you so much for your heartfelt words! We are truly touched to hear how much our care means to you and your mum. At Infinite Care Network, we believe that every moment of warmth, kindness, and connection makes a difference, and knowing that your mum starts her day with comfort and a smile brings us so much joy. Your appreciation means the world to our team, and we are grateful for the trust you place in us. We will continue to provide the love and care she deserves. Thank you for sharing your beautiful feedback!


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Overall Experience  Overall Experience 5.0 out of 5

I wanted to express my deepest gratitude for the exceptional care and support you've provided for my parents, who both have Alzheimer's disease. Your carers have gone above and beyond in every aspect, offering not only kindness but professionalism thanks a lot for your humbleness. I'm immensely impressed
by how the team works together seamlessly. The manager, is always present and actively involved in the care process, ensuring everything runs smoothly. It's clear that there is no distinction between the carers and management-they all work together with the same level of dedication and heart. This approach has given me peace of mind, knowing that my parents are in such caring hands. Thank you once again to you all for being such a wonderful team. Your commitment, have made an immeasurable impact, and I would highly recommend Infinite Care Network to anyone in need of reliable and compassionate care. With sincere appreciation.

Reply from Larisa Marcu, Director at Infinite Care Network

Thank you so much for your heartfelt words and for taking the time to share your experience. We are truly grateful for your appreciation and are honoured to care for your parents.Our team is dedicated to providing compassionate and professional support, and it means a lot to hear that this has given you peace of mind. We take great pride in working together seamlessly, ensuring that every individual receives the highest level of care. Your recommendation and kind words inspire us to continue our commitment to making a meaningful difference. If there's ever anything more we can do, please don't hesitate to reach out. With sincere appreciation - Infinite Care Network Team


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding services, I was really impressed how they managed some complex needs and how they tried to accommodate every single requirement. I would highly recommend them and I would also like to congratulate them on their excellent service

Reply from Larisa Marcu, Director at Infinite Care Network

Thank you so much for your kind words and thoughtful feedback. We truly appreciate you taking the time to share your experience. Our team is dedicated to providing the highest level of care, and it's wonderful to hear that we were able to meet your expectations and accommodate all requirements. Your recommendation means a lot to us, and we will be sure to share your compliments with the team. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to provide excellent service. Best regards.


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Overall Experience  Overall Experience 5.0 out of 5

The carer enters the house with a cheery voice that lifts the atmosphere of a quiet house since my mother (who loves nothing more than to chat) now lives with her husband with "nothing to stay" (except where is the pudding?) So carer's conversation has been treasured by mum even more than her professional
care and cleanliness of the house. We are grateful for being introduced.

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Overall Experience  Overall Experience 5.0 out of 5

Having been in the company of the carer on only a few occasions my overall impression was that of someone who takes their job seriously, are punctual, and shows much consideration towards their client. I felt that she acted with efficiency and did not leave tasks unfinished after each visit and the
care was very friendly towards us who were visiting for a short while.

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Overall Experience  Overall Experience 5.0 out of 5

Me and my siblings are very happy with the honestly amazing support provided. Incredibly flexible and personal but importantly the carers noticed and alerted us early to health issues. Very good service and I know we will not be let down. Very efficient, kind and professional creating a lot of confidence
in the care. Thank you

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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault my carer in any way! She is thoughtful and caring and was very quick to see how I like things done! My family appreciate being able to talk things over with her in a relaxed way and grateful for all that she does for me.

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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for Infinite Care Network is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.976 for Infinite Care Network is calculated as follows: ( (41 Excellents x 5) + (1 Goods x 4) ) ÷ 42 Ratings = 4.976

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Infinite Care Network is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

Larisa

Larisa Marcu

Job Title: Owner & Registered Manager at Infinite Care Network

Joined: 2023

As the Owner and Registered Manager of Infinite Care Network, I am committed to providing exceptional, personalized care that enriches the lives of those we serve. With over 20 years of experience in the care sector—spanning care communities, care homes, and the NHS—I bring a deep understanding of the complexities of healthcare delivery and a passion for improving the quality of life for individuals in need of care.


I hold a degree with honours in Health and Social Care Management, which has equipped me with the theoretical and practical knowledge necessary to lead a successful care organization. In addition, I have completed Level 2, 3, and 5 qualifications in Care, which provide me with the foundational skills in care delivery, advanced management techniques, and regulatory compliance. These qualifications, combined with my hands-on experience, allow me to effectively navigate the evolving landscape of the home care industry while maintaining a commitment to best practices and high standards of care.


Throughout my career, I have had the privilege of working in various healthcare settings, including direct care provision in care homes, care communities, and within the NHS. This breadth of experience has given me a unique perspective on the challenges faced by both care recipients and the professionals delivering care. I have developed expertise in areas such as:


Team Leadership & Management: As a leader of dedicated care professionals, I ensure that our staff is well-trained, motivated, and supported in delivering compassionate care.


Regulatory Compliance & Quality Assurance: I am fully committed to maintaining high standards of care that meet all regulatory requirements and ensure the safety, well-being, and dignity of every client.


Client-Centered Care: My focus has always been on delivering care that is tailored to each client's individual needs. I work closely with families and clients to ensure that their preferences are prioritized and that care is adapted to their unique circumstances.


Innovation in Care Delivery: I have implemented innovative care strategies that emphasize not just the physical needs of clients but also their emotional, mental, and social well-being.


Strategic Partnerships: I have developed strong relationships with third-party providers, creating a network that ensures seamless, comprehensive care and enhanced services for our clients.


As the founder of Infinite Care Network, I have cultivated an environment that promotes continuous improvement and excellence in care delivery. I lead by example, encouraging a culture of empathy, respect, and collaboration among our team. Our mission is to make a positive impact on the lives of our clients, offering them the dignity and quality of life they deserve while supporting their families and loved ones.


Under my leadership, Infinite Care Network has earned a reputation for being a reliable and compassionate provider of home care services. Our company is rapidly becoming known for its commitment to high standards, its ability to adapt to the changing needs of the care sector, and its unwavering focus on the well-being of each individual client.


Looking ahead, I am dedicated to expanding Infinite Care Network's reach, continuously improving our services, and ensuring that we remain at the forefront of innovation in the home care industry.


Naveendra De Silva

Naveendra De Silva Kaludura

Job Title: Founder & Supporter of Infinite Care Network

Joined: 2023

Naveendra De Silva brings a unique and deeply personal understanding of care, shaped by his own life experiences and a career that has involved working with diverse teams and individuals in high-pressure environments. As a dedicated team member at British Airways, working airside with colleagues and clients, Naveendra has gained invaluable experience in managing different needs and ensuring smooth, efficient operations under challenging circumstances.


While Naveendra’s professional background is not rooted in formal care qualifications or direct healthcare work, his life journey has equipped him with a profound appreciation for the importance of care and support. His firsthand experience began in 2011 when he became a primary caregiver for his wife, who was diagnosed with early-stage cancer. This challenging time allowed Naveendra to understand the emotional, physical, and mental demands of providing care and support, and it deepened his resolve to help others in similar situations.


In 2023, Naveendra faced another life-altering moment when he was diagnosed with a lymphatic nodule tumour. Despite this daunting diagnosis, he refused to succumb to despair. Instead, Naveendra found strength in his adversity, using it as motivation to continue supporting those in his community. His personal experiences have made him not only resilient but also deeply compassionate, as he understands the vital importance of looking after one’s physical and emotional well-being during times of crisis.


Throughout these life challenges, Naveendra has remained committed to helping others. He believes that everyone, no matter their circumstance, deserves to be treated with dignity and respect. His journey has allowed him to build a strong sense of empathy, and he now channels this understanding into making a positive difference in the lives of others, especially those facing health challenges or caregiving responsibilities.


As part of the team behind Infinite Care Network, Naveendra tirelessly supports the company’s mission to provide exceptional, compassionate care to clients. His leadership and community-focused mindset have contributed to the company’s foundation of empathy, strength, and resilience. Naveendra is committed to creating an environment where individuals can receive the care they need while feeling supported and respected.


Naveendra’s personal experiences, combined with his professional approach, make him a valuable asset to Infinite Care Network. His unwavering determination to support others, even in the face of personal adversity, reflects the company's core values: compassion, resilience, and the power of community.


Frequently Asked Questions about Infinite Care Network

What Type of Services does Infinite Care Network offer?

Infinite Care Network offers Home Care.

How many Carers does Infinite Care Network employ?

Infinite Care Network employs 10 carers.