The Armstrong Care Company Ltd

Pound House, Spearywell, Mottisfont, Romsey SO51 0LS
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9.0 4 Reviews
  • The Armstrong Care Company Ltd, Romsey
The Armstrong Care Company provides the highest quality of care for those who wish to remain independent in the comfort of their own home.

They specialise in supporting the elderly and recognise the common health concerns related to an aging demographic, such as dementia, reduced mobility and arthritis, amongst others.

What matters to their valued service users the most, matters to them. Therefore, providing consistency through assigning regular and familiar, friendly care workers, as well as punctuality is a key commitment that they abide by, offering the opportunity to foster comfortable relationships and build confidence in a reliable and dependable service. This is reinforced by ensuring that their care workers are highly skilled and experienced, following the care plan that reflects your preferences.

Each service user's unique needs and preferences are used to create individual care plans that reflect how and when they would like their care delivered, what support can be provided to achieve goals and ambitions and how individuals can remain safe and well at home, all while recognising individuality and evolving circumstances.

The organisation's service is designed to offer a complete tailored package that can include personal care, meal preparation, medication support, domestic help, companionship and shopping, delivered by a professional, knowledgeable and experienced team that respect privacy and dignity as well as individuality and diversity.

They also recognise the importance of continuity and consistency in care, so, in addition to providing a familiar, friendly care worker, they regularly liaise with other community professionals involved in delivering health and social care services to ensure timely access to the community, promoting quality of life and maintaining health and well-being.

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Care Provided by The Armstrong Care Company Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • The Armstrong Care Company Ltd
  • Person in charge
  • Oliver Armstrong (Manager)

Funding & Fees Guide for The Armstrong Care Company Ltd

  • Prices

  • From £25.00/hour or £14.00/half hour.

  • Our care packages and fees are tailored to your specific needs which means you are only paying for the time required throughout the day.

The Armstrong Care Company Ltd Reviews (4)

9.0

The Armstrong Care Company Ltd has a Review Score of 9.0 (9.042) out of 10, based on 4 reviews in the last 2 years. Over all time The Armstrong Care Company Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
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  • 0
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Date Published

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4
4
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Review from Simone L (Friend of Client) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As I'd had no experience with care companies I think that I have been extremely lucky to choose the best one straight away. The service is very professional, helpful, and friendly. The carer is knowledgeable and always able to help with advice in negotiating the system. Also as a business, they are
very fair regarding their charges and time allocation. The belief that care is a necessity and not a luxury impressed me as it shows that person-centred care is at the heart of Armstrong Care Co.

Reply from Oliver Armstrong, Manager at The Armstrong Care Company Ltd

Thank you. Your positive review means a lot to us and we are pleased that you are happy. We make every effort to provide the highest standard and quality of care possible.


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Value for Money

Review from Angela P (Wife of Client) published on 8 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with the care my husband is receiving from The Armstrong Care Company Ltd. Nothing is too much trouble. They are caring, supportive, understanding and reliable. I thoroughly recommend them.

Reply from Oliver Armstrong, Manager at The Armstrong Care Company Ltd

Thank you. We very much appreciate your feedback.


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Management

Treated with Dignity

Value for Money

Review from S R (Son of Client) published on 8 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is not rocket science or difficult, and everyone knows instinctively what care is needed for those who need it.
What makes a good care agency is NOT their ability to meet poor CQC or council standards - it's their commitment to provide a transparent, honest quality care service, which sadly most
care agencies I have spoken to or had dealings with simply fail to understand.
Thankfully Armstrong Care has demonstrated they are a Quality Care Agency in every sense, which has made my life a whole lot easier and better for my mother, too.

Reply from Oliver Armstrong, Manager at The Armstrong Care Company Ltd

Thank you. We are happy that you are pleased with the service and endeavour to provide the highest quality and standard of care at all times. We appreciate your kind words.


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Review from E H (Daughter of Client) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed by the manager from Armstrong Care right from the initial meeting when we were deciding who to invite to help my parents. He was very quick to pick up on the fact that my mum and dad at 87 and 88 are still very capable and not looking for someone to 'take care of them' as such. Although
I had arranged the meeting and asked lots of questions, the manager was keen to engage with and involve my parents throughout the discussion. And he emphasised that he would be there to help them be as independent as possible in a way that suited them best. His client-centric approach has been working well with Mum and Dad so far and we are all very happy with the service he provides.

Reply from Oliver Armstrong, Manager at The Armstrong Care Company Ltd

Thank you for your kind words. It is always such a pleasure spending time with your parents and they are a joy to work with. There are always some interesting stories to be heard and I am glad your parents are happy. Thank you.


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Current Review Score: 9.0 (9.042)

Overview of Review Score

The Review Score of 9.0 (9.042) out of 10 for The Armstrong Care Company Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.792 for The Armstrong Care Company Ltd is calculated as follows: ( (19 Excellents x 5) + (5 Goods x 4) ) ÷ 24 Ratings = 4.792

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Armstrong Care Company Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Oliver

Oliver Armstrong

Job Title: Director & Registered Manager

Joined: 2023

Oliver has been providing the highest quality of care and support across Southampton and Hampshire for a number of years. His recognition of how the positive impacts of quality care benefit others prompted him to establish The Armstrong Care Company. As a very enthusiastic and passionate, hands-on manager, he is regularly out in the community meeting service users, providing care and reviewing individual care plans to ensure that service user's needs are being met to the highest standard. A Level 5 qualification in Leadership and Management for Adult Social Care ensures that all aspects of the organisation are carefully monitored. This includes Health & Safety, Safeguarding, staff training and supervision, liaising with the Care Quality Commission and ensuring the smooth running of the organisation that prioritises high standards and quality of care above all else. Further qualifications such as a Level 2 in Providing Care for the Elderly enhance the skills and knowledge of Oliver and his team.


Frequently Asked Questions about The Armstrong Care Company Ltd

What Type of Services does The Armstrong Care Company Ltd offer?

The Armstrong Care Company Ltd offers Home Care.

How many Carers does The Armstrong Care Company Ltd employ?

The Armstrong Care Company Ltd employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Armstrong Care Company Ltd to verify any information. View our terms and conditions. The Armstrong Care Company Ltd has an Enhanced Service – more info.