Sylvian Care Chelmsford

Saxon House, 27 Duke Street, Chelmsford CM1 1HT
Submit a Review
8.0 1 Review
  • Sylvian Care Chelmsford, Chelmsford
Sylvian Care Chelmsford takes great pride in offering a range of high-quality home care services throughout Chelmsford and its neighbouring areas. The mission is to support individuals and their families in leading comfortable and enriching lives. The committed group of compassionate professionals is dedicated to providing person-centred care that caters to the unique requirements of each individual service user.

The comprehensive services offered by Sylvian Care Chelmsford consist of personal care, live-in assistance, respite care, night care, end-of-life support, and specialised care for individuals struggling with Dementia and other neurological conditions. The company prioritises promoting independence, preserving dignity, and nurturing well-being while ensuring the safety and peace of mind of both clients and their families and friends.

Beyond the core care offerings, Sylvian Care Chelmsford provides assistance with other important daily life activities, including meal preparation, shopping assistance, and domestic tasks, aimed at maintaining a hygienic and welcoming living environment. Furthermore, the companionship service fosters social engagement and emotional support, aiming to enrich the quality of life for all clients.

Continuously committed to enhancing the lives of those they serve, Sylvian Care Chelmsford invests in ongoing training for their experienced caregivers to equip them with the required skills and knowledge to deliver exceptional care. The team collaborates closely with other healthcare professionals, such as GPs, Occupational therapists, Speech and Language therapists and district nurses, to develop person-centred care plans that precisely address each individual's unique needs.

If you are seeking dependable and empathetic home care services in Chelmsford, please reach out to Sylvian Care Chelmsford.

Show Sylvian Care Chelmsford on the Map

Care Provided by Sylvian Care Chelmsford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Eleni Vasileva (Registered Manager)

Funding & Fees Guide for Sylvian Care Chelmsford

  • Prices

  • Monday to Friday


    £29 - £33 per hour
    £21.50 for 45 min
    £16.50 for 30 min


    Weekends


    Prices are the same as above


    Bank Holidays


    £29 per hour
    £21.75 for 45 min
    £14.50 for 30 min


    Christmas


    2 X hourly rate

  • Live-in and Overnight Care


    Fees can vary depending on needs. Rates confirmed upon assessment

Sylvian Care Chelmsford Reviews (1)

8.0

Sylvian Care Chelmsford has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Sylvian Care Chelmsford has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
1
1
1
0

Review from A T (Daughter of Client) published on 11 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been using this company for her care since November 2024. We have always found the staff to be punctual and attentive to her needs. They keep the number of staff to a minimum who visit so she does not have too many faces to remember and there is a continuity of care. Management are keen to
listen to any change is circumstances and accommodate these changes where possible. So far we have been very happy with the service provided.

Reply from Eleni Vasileva, Registered Manager at Sylvian Care Chelmsford

Thank you so much for your kind words and for sharing your experience. We truly appreciate your feedback, and it is a pleasure to support your mum with her care. Our team is dedicated to providing consistent, attentive, and personalised care, and we are always here to adapt to any changing needs. We look forward to continuing to provide the best possible service for your family.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Sylvian Care Chelmsford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sylvian Care Chelmsford is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sylvian Care Chelmsford is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Eleni

Eleni Vasileva

Job Title: Registered Manager

Joined: 2024

Eleni Vasileva is a highly skilled individual with a proven ability to provide excellent customer service and care. She holds an MSc in Clinical Psychology and has experience in a variety of customer-facing roles. As a manager at Sylvian Care Chelmsford, Eleni is responsible for conducting multidisciplinary assessments, developing person-centred care plans as well as overseeing the quality and efficiency of the service and patients’ care. She is an excellent communicator who can relate well with people at all levels and has a positive, uplifting approach. Thus, she is fully aware of health and safety policies and procedures and is committed to providing exceptional service.


Frequently Asked Questions about Sylvian Care Chelmsford

What Type of Services does Sylvian Care Chelmsford offer?

Sylvian Care Chelmsford offers Home Care.

How many Carers does Sylvian Care Chelmsford employ?

Sylvian Care Chelmsford employs 4 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care Chelmsford to verify any information. View our terms and conditions. Sylvian Care Chelmsford has an Enhanced Service – more info.